Elevate the calling experience as a Senior Engineering Manager at Dialpad. Lead a high-performing team in crafting real-time audio solutions while enhancing AI capabilities.
Dialpad is searching for an experienced Senior Engineering Manager to assume a pivotal role in shaping the calling experience. Reporting to the VP of Engineering, this position combines leadership with hands-on development across frontend, backend, and hardware. You will guide senior engineers globally in deploying cutting-edge technology to ensure seamless communication and efficient resolution of customer inquiries.
Key Responsibilities:
• Lead and mentor a team of engineers through regular interactions • Define a multi-year roadmap in collaboration with product partners • Own end-to-end project requirements gathering and delivery • Maintain a top-notch calling frontend experience for agents • Oversee backend architecture, enhancing critical call reliability
Requirements: • 5+ years leading high-performing engineering teams • 10+ years in engineering or leadership roles • Solid knowledge of real-time communications (WebRTC, SIP) • Familiarity with cloud-native architectures and scaling systems • Bachelor's or Master's in Computer Science or equivalent
Drive innovation in AI and communication technology as a leader at Dialpad. #J-18808-Ljbffr