21 Aug
|
Insight Global
|
Cambridge
21 Aug
Insight Global
Cambridge
JOB DESCRIPTION
Insight Global is looking for a Technical Support Specialist to join a leading insurance company to deliver first-level support to both remote and on-site employees, while managing end-to-end asset lifecycle activities, including configuration, deployment, and decommissioning.
REQUIRED SKILLS AND EXPERIENCE
- Strong communication skills written and oral
- Robust customer service and support acumen
- Technical diagnosing and Troubleshooting ability
- Proficient with the latest Microsoft Suite of Business (Office 365)
- Experience with a ticketing system specifically ServiceNow or Intune
- Ability to multitask and time management
NICE TO HAVE SKILLS AND EXPERIENCE
- Insurance or financial services experience
- Experience with Cloud applications (Azure)
We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.
📌 Technical Support Specialist - Insight Global (Cambridge)
🏢 Insight Global
📍 Cambridge