Elevate your career with Reinhart Foods as a Customer Service Representative. This role emphasizes managing customer accounts and ensuring timely delivery investigations within a respected family-owned business.
Reinhart Foods Ltd., with over 125 years of experience, is seeking a customer-centric representative fluent in enterprise systems. Your responsibilities include handling customer inquiries, monitoring carrier reports, and resolving service issues effectively. As part of a agile support team, you will also assist in managing customer claims and discrepancies while maintaining service continuity during absences.
Key Responsibilities:
• Manage dedicated customer accounts and inquiries
• Monitor and investigate shipment delivery statuses




• Collaborate on damage claims with the Customer Finance Manager
• Address customer shortages and overages effectively
• Provide cross-functional support for the Customer Service team
Requirements:
• Post-secondary education preferred or equivalent experience
• 3-5 years in a customer service role
• Proficient in enterprise systems (ERP, CRM)
• Strong negotiation and planning skills
• Excellent verbal and written communication
Utilize your customer service expertise to contribute to Reinhart Foods' commitment to excellence.
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📌 Customer Service Representative at Reinhart Foods (Collingwood)
🏢 Reinhart Foods
📍 Collingwood