Elevate your career as an Automotive Technical Specialist at OPENLANE, where hands-on automotive diagnostics and customer service intersect in a hybrid position. Your expertise will play a pivotal role in claim resolutions.
The Automotive Technical Specialist position on the Claim Resolutions team requires a detail-oriented individual with a passion for vehicles and customer satisfaction. Candidates need at least 2 years of experience in automotive roles such as Service Technician or Damage Appraiser. You will utilize your technical knowledge to assess cases, communicate effectively, and mediate disputes.
Key Responsibilities:
• Analyze vehicle inspection reports for accuracy
• Resolve claims as a neutral, technical expert




• Communicate technical details to customers clearly
• Provide guidance on vehicle repairs and expectations
• Collaborate with quality control teams for policy feedback
Requirements:
• Minimum 2 years hands-on automotive experience
• Robust communication and conflict de-escalation skills
• Ability to analyze complex cases
• Familiarity with CRM software tools
• Positive attitude and commitment to teamwork
Drive your career forward while ensuring customer satisfaction at OPENLANE.
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📌 OPENLANE Automotive Specialist - Hybrid Role (Brampton)
🏢 OPENLANE
📍 Brampton