Company Description Sephora is a global leader in prestige beauty retail, offering a curated selection of more than 500 brands along with its own Sephora Collection across fragrance, makeup, haircare, skincare, and more. Operating in 35 markets with over 3,200 stores and 20 offices worldwide, Sephora fosters an environment where team members collaborate, innovate, and develop deep product expertise.

The company is driven by values that encourage leadership, imagination, growth, and inspiration, enabling individuals to shape their own career paths. Sephora champions diversity, inclusion, and authenticity, striving to create positive change in the beauty industry and a space where its 50,000 colleagues and 74 million customers can celebrate their unique beauty.

Joining

Sephora means becoming part of a caring, purpose-driven community focused on creating joyful experiences for clients and team members alike.

Role Description The Operations Consultant is a part-time, on-site role based in the Greater Toronto Area, Canada. This role is responsible for supporting daily store operations, including stock management, merchandising, and maintaining visual standards to ensure a seamless client experience.

The Operations

Consultant coordinates product replenishment, monitors inventory accuracy, and helps implement operational processes and best practices. The role also involves collaborating with store leadership and fellow team members to optimize workflow, uphold safety and compliance procedures,



and support client service during peak periods. Regular responsibilities include using operational reports and tools to identify issues, recommend improvements, and contribute to an efficient, well-organized store environment.

Qualifications

- Candidates should possess strong Analytical Skills to interpret operational data, monitor inventory trends, and support process improvements.
- Candidates should possess Consulting skills, including problem-solving, advising on operational efficiencies, and supporting implementation of best practices.
- Candidates should possess excellent Communication skills to collaborate with store leadership, coordinate with team members, and relay operational updates clearly.
- Candidates should possess Operations Management skills to handle stock replenishment, merchandising execution, compliance with policies, and workflow coordination.
- Candidates should possess Customer Service skills to support a high-quality in-store experience, assist clients when needed, and uphold Sephora’s service standards.
- Relevant experience in retail, logistics, or store operations is beneficial, along with familiarity with inventory systems and basic computer applications.
- Ability to work on-site in the Greater Toronto Area, adapt to a quick-paced setting, and flex schedules during evenings, weekends, and holidays as required.
- Demonstrated commitment to inclusivity, collaboration, and continuous learning in alignment with Sephora’s values is highly regarded.

📌 Operations Consultant (Greater Toronto Area)
🏢 Sephora
📍 Greater Toronto Area