TGL LU is hiring a Operations Coordinator for its remote Canada workflow. This position combines Renata Travel DMC Workflow, Operations-Focused, Coordination-Owned Documentation, and Workflow Management to keep status evidence, source accuracy, and exception tracking visible from intake through handoff.

Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

Core Responsibilities

- Maintain assigned operations coordinator work in Canada using Renata Travel DMC Workflow, Status Tracking, and Data Accuracy so status evidence remains traceable. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Review incoming information with Operations-Focused, Coordination-Owned Documentation, Cross-Functional Coordination, and Issue Escalation so incomplete or inconsistent items are identified before the next Canada workflow step. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Track open actions through Workflow Management, Record Management, and Process Improvement while keeping source accuracy, ownership, and deadlines visible. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Document decisions and handoffs with Status Tracking, Data Accuracy, and Operations-Focused, Coordination-Owned so another authorized teammate can continue the Canada work without reconstructing its history. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Use Cross-Functional Coordination, Issue Escalation, and Renata Travel DMC Workflow to support quality; escalate exceptions whenever exception tracking cannot be confirmed from the available record. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination,



and Scheduling for this Canada role.

Success Standard Solid performance in this Canada-based Operations Coordinator role means Process Improvement, Record Management, and Workflow Management reinforce status evidence, source accuracy, and exception tracking; unresolved items retain an owner and completed work leaves a verifiable evidence trail. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

Role Fit

- Practical ability with Renata Travel DMC Workflow, Operations-Focused, Coordination-Owned Documentation, and Data Accuracy in a remote Canada workflow. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Clear written communication using Status Tracking and Cross-Functional Coordination when documenting ownership, status, and next actions. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Comfort applying Issue Escalation, Process Improvement, and Operations-Focused, Coordination-Owned while maintaining accurate records for TGL LU. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

- Sound judgment around Workflow Management, Record Management, and Renata Travel DMC Workflow, including when a Canada workflow item requires escalation. Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

Position Details Full-time. Associate level. 100% remote within Canada. Base salary: $42,000-$63,000 per year.

For this Operations Coordinator at TGL LU, remote execution is complete when operations-focused, coordination-owned, data accuracy, and status tracking leave the Canada workflow secure, current, and ready for the next authorized teammate.

Evidence focus: Task Management, Operations-Focused, Coordination-Owned, Operations Coordination, and Scheduling for this Canada role.

📌 Operations Coordinator (Canada)
🏢 Travel Group Luxembourg
📍 Canada