Join Sectigo as a Validation Specialist I in Ottawa, Canada, where you'll handle certificate orders and deliver exceptional customer support. Robust research and communication skills are essential for success.
This role is an 18-month contract for a Validation Specialist I responsible for verifying organizations that apply for certificates. You'll manage the order process, authenticate important details, and effectively assist customers via phone, email, and live chat. This position emphasizes the importance of customer-centric support.
Key Responsibilities:
• Process security product orders per compliance requirements
• Authenticate customer organization contact details thoroughly
• Deliver top-tier assistance through various communication methods




• Resolve customer issues proactively; elevate as necessary
• Maintain daily operations with Sectigo’s customer base
Requirements:
• Background in validation or customer service positions
• Proficient research and communication abilities
• Must work full time in the Ottawa office
• Flexible mindset to adapt to operational needs
• Value-driven approach with focus on teamwork and communication
Support a global team dedicated to operational excellence at Sectigo in Ottawa.
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📌 Validation Specialist at Sectigo Ottawa
🏢 Webhosting
📍 Ottawa