Apply By: Tuesday, August 25, :59 pm EDT

Court and Client Representative - Bilingual (English/French)

2 Temporary irregularly scheduled, on-call contracts for up to 6 months, with possibility of extension

Job code: 10OAD - Office Administration 10

$29.53 - $34.75 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Take pride in serving the public and delivering accessible, fair and timely court services.

Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.

Take pride in serving the public and delivering accessible, fair and timely court services.

Experience the justice system from the inside. You'll play a key role in ensuring the courts run smoothly and serve as an essential contact between the legal system and your community.

About the job

Working in court administration is agile and exciting – every day is different. You can expect to:

- work with and support judges, lawyers, the public and justice system participants
- work both in the courtroom and at the court office
- manage court records, receive and draft court documents and review legal documents
- support online, hybrid, and in-person hearings and use court recording equipment
- guide the jury selection process and manage court materials

Visit our Become a court and client representative for more information on the role.

What you bring to the team

Mandatory requirement

- You can type at least 30 words per minute
- You must possess oral French language skills at the advanced level and written French at the advanced-minus level. Your proficiency will be confirmed before hire.

Additional requirements:

You may need to be:

- available to work an irregular schedule, including on weekends and holidays
- willing to travel to different courts by air or car
- licensed to drive in Ontario

Technical skills

You can:

- apply guidelines, procedures, policy, legislation and regulations to your work
- adapt and learn new skills and digital processes
- troubleshoot basic issues with computer equipment and seek technical support when necessary
- host court proceedings using online meeting software
- search for information and enter data in computer programs and databases

Communication and client service skills

You can:

- provide exceptional customer service
- communicate confidently and effectively when you write and speak
- work with complex information and explain it clearly to the public
- pay close attention to detail when completing written tasks





Problem solving and judgement skills

You can:

- take initiative to identify issues and recommend or implement solutions
- apply good judgement in challenging situations
- be discreet and keep sensitive information private

Planning and organizational skills

You can:

- prioritize tasks to meet deadlines and adjust when plans change
- work on your own or with a team

Cash/Payment skills

You can:

- use a cash register to receive payments
- calculate fees, collect and balance daily transactions
- complete a daily record of received payments

Don't meet every qualification?

If you're excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate! Once in the position, you will receive comprehensive training.

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

What we offer

- We offer a unique opportunity to make a real difference in people's lives, working both in and out of the courtroom.
- You will be joining a team of more than 3,000 frontline staff members and managers across the province, committed to professionalism, collaboration and innovation.
- You will enjoy a friendly and cooperative work environment, career growth opportunities, and on-the-job training.

What we offer

- We offer a unique opportunity to make a real difference in people's lives, working both in and out of the courtroom.
- You will be joining a team of more than 3,000 frontline staff members and managers across the province, committed to professionalism, collaboration and innovation.
- You will enjoy a friendly and cooperative work environment, career growth opportunities, and on-the-job training.

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply,



including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

- diversity, equity and inclusion initiatives
- accessibility
- Anti-Racism Policy

- 2 Bilingual English/French Temporary - Irregular On-Call, duration up to 6 months, 80 Dundas St, London, West Region, Criminal Record and Judicial Matters Check
- About security checks: A criminal or other federal offence record does not automatically disqualify you from the position. We consider each situation based on the position's responsibilities. If a check is needed and you've lived outside of Canada in the past 5 years for 6 or more months in a row, or if you are not a Canadian resident, you'll need to provide an out-of-country police clearance certificate from the country you lived in. Employment screening checks are only reviewed and evaluated by the Transition and Security Office, which also maintains them and keeps them strictly confidential.
- Customize your cover letter and resume to the qualifications listed on the job ad.Using concrete examples, you must show how you demonstrated the requirements forthis job. We rely on the information you provide to us.
- OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
- If you require a disability related accommodation in order to participate in the recruitment process, please ContactUs to provide your contact information. Recruitment services team willcontact you within 48 hours.

Language requirements and assessment:

All external Ontario Public Service (OPS) job ads are posted in English and French. Check the "position(s) language" section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you'll also need to pass a French-language proficiency test.

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📌 Court and Client Representative - Bilingual (English/French) (London)
🏢 Fonction publique de l'Ontario
📍 London