PASS 328 - Disability Management Officer - Permanent

Posted August 19, 2026

Internal/External

Date of Appointment: As soon as possible

Report to: Senior Manager of Labour/Employee Relations

Description The Disability Management (DM) Officer is responsible for implementing the Disability Management Program (all injured or ill employees), while ensuring compliance with applicable legislation. The DM Officer must exercise considerable independent judgment, tact, and sensitivity in dealing with internal and external contacts.

Description: Duties include but are not limited to:

Claims Management – monitors STD (short term disability) sick leave, LTD (Long term disability) and WSIB claims

- Research, analyzes information/data, prepares and presents arguments with facts and rationale as required to dispute a Workplace Safety and Insurance Board (WSIB) claim or appeal a WSIB decision
- Oversee caseloads for employees at different stages of the absence process, managing claims to ensure timely resolution and closure of active cases

Communication – Assists senior management and HR staff in identifying needs, assessing, and understanding medical restrictions, communicates options to facilitate early, safe return to work (RTW) and stay at work (SAW) plans.

- Maintains contact with the employee and his/her supervisor while participating in a RTW/SAW plan
- Develops and implements RTW plans, provides consultation on worksite accommodation, including investigating the need for ergonomic assessment and/or acquirement of assistive devices, if required.
- Outsource and/or contract services and equipment, when required.
- Maintains regular contact with WSIB, to ensure speedy resolution of active cases
- Liaison with Health Professionals as needed i.e.

Specialty Clinic

Assessments, FAE providers.

Documentation – Reviews medical information and verifies that the documentation supports the medical reason for absence in relation to the demands of the job.

- Maintains confidential information as legally and ethically required.

Return to Work – Determine issues to address when an employee returns to work.

- Assesses information received regarding an employee's functional abilities and decides the appropriate intervention approach. Works with Supervisors and ill/injured employees to help identify accommodations to address physical and emotional needs, to make referrals, where applicable, to internal or external resources to ensure appropriate treatment is being sought, as per physician's recommendations.



Based on information obtained, formulates realistic rehabilitation goals, and provides support and counselling to ensure a successful RTW/SAW.
- Lead and facilitate RTW meetings with the employees, WSIB, LTD carrier, Union representatives, and Supervisors/Principals.

Grievances/Appeals/Tribunals - Respond to queries related to decisions on access to sick leave, disputes related to accommodation plan, non-compliance/non-response to DM process, relationship of behavior to medical condition etc.

- Assist Senior Manager of Labour Relations and Labour Relations Officer by providing case material (specific to grieved action and background) and reviewing grievance responses related to DM
- Initiate a WSIB appeal by preparing comprehensive objection letters to appeal a decision and requesting access to file
- Coordinates the compiling of documentations such as witness reports statements in preparation for appeals, tribunals/responses to WSIB in review of questionable and complex cases.

Attendance Support - Works in collaboration with Attendance Support and Occupational DM to support fluid transfer within Disability Management Department

Qualifications

Post-secondary degree, diploma or certificate in a DM related field with an equivalent combination of work experience.

Experience

Three (3) years'

experience in Disability Case Management, Workplace Accommodation and Rehabilitation. Excellent collaboration and negotiation skills

Experience in a unionized setting is an asset. Excellent communication skills in both oral and written.

Sound knowledge of legislated policies, employment standards and collective agreements. Excellent time management skills and the ability to prioritize and successfully complete projects with conflicting deadlines and urgency.

Location: Father Kennedy Catholic Education Center 90 Mulberry Street, Hamilton, Ontario

Salary: Professional Administrative Support Staff (PASS 7 $84,898 - $106,061)

Last date for consideration: Wednesday August 26, 2026, at 4:00 p.m.

Thank you to all applicants who submit their application.



Please note that consideration will be given to applicants who submit a complete application package. Only those applicants selected for an interview will be contacted.

The Hamilton-Wentworth Catholic District School Board (HWCDSB) Is Committed To Equity, Diversity And Inclusion In The Recruitment And Hiring Of Qualified Staff Who Reflect The Diversity Of Our Students And Community.

In Our Efforts To Ensure An

Inclusive, Diverse And Representative Workforce, HWCDSB Will

- Value, promote and encourage the hiring of staff from under-represented communities;
- Value applicants' additional experiences, lived experiences, skills, backgrounds and perspectives; and
- Collect voluntary self-identification data from applicants in accordance with the Ontario Human Rights Code, HWCDSB's Teacher Hiring Practices Administrative Procedures, and Ontario's Anti-Racism Data Standards.

We actively encourage applications from members of groups that have experienced historical and/or current barriers to equity, including, but not limited to:
- First Nations, Métis and Inuit peoples, and all other Indigenous peoples;
- Members of groups that commonly experience discrimination due to race, ancestry, colour or place of origin; and
- People with visible and/or invisible (physical and/or mental) disabilities.

Where the required skills, ability and qualifications of candidates are relatively equal, candidates who self-identify as members of one or more under-represented groups may be selected. HWCDSB is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes. We recognize our duty to accommodate and foster a culture of inclusion. Accommodation will be provided during the hiring process. If accommodation is required, please inform the Human Resources Team or Hiring Manager in advance of any part of the process. All information received relating to a candidate's accommodation needs will be treated confidentially.

Schools and administrative sites within the Hamilton-Wentworth Catholic District School Board give witness to the truth that Jesus Christ is the foundation and heart of Catholic Education and the centre of its community. Central to this vibrant and student-focused system is a vision of students as uniquely created in the image of God. This commitment is expressed and realized in the Board's Mission: “In union with our Bishop, to enable all learners to realize the fullness of humanity of which our Lord Jesus Christ is the model.”

📌 PASS 328 - Disability Management Officer - Permanent (Canada)
🏢 Hamilton-Wentworth Catholic District School Board
📍 Canada