Shape operational successes at Desjardins by becoming an Operations Support Agent. This full time on-site role is integral to enhancing customer satisfaction and operational accuracy.
As an Operations Support Agent, you will perform critical tasks that ensure smooth processing of caisse products and services. This position demands data entry and communication proficiency alongside a solid understanding of financial services. You will serve as a key liaison between customers and various departments.
Key Responsibilities:
• Reconcile reports and manage caisse transactions
• Organize and produce requested information
• Complete follow-ups with members and customers
• Handle calls from the AccèsD Contact Centre
• Propose customized solutions to enhance customer satisfaction
Requirements:
• High school diploma required
• At least two years of relevant experience
• Proficiency in French communication
• Familiarity with security measures and internal controls
• Strong customer focus and adaptability skills
Utilize your operational skills and customer service orientation in this fulfilling role at Desjardins.
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📌 Operations Support Agent at Desjardins (Thetford Mines)
🏢 Desjardins Group
📍 Thetford Mines