Join MUIR Hotel as a CORE Reservations Agent, delivering exceptional customer service in the vibrant Halifax waterfront. Utilize your organizational skills to process reservations and support guest experiences effectively.
MUIR Hotel is seeking a CORE Reservations Agent reporting to the Director of Quality Assurance. This role requires 1-2 years of luxury hotel experience, as the agent manages reservations, processes cancellations, and collaborates with the Front Office team. Ensure to maximize occupancy and effectively track room availability.
Key Responsibilities:
• Process reservations via multiple communication methods
• Collaborate with Front Office for expected arrivals
• Maintain reservation records and client history
• Manage confirmations and cancellations promptly
• Ensure adherence to hotel’s policies during all tasks
Requirements:
• High school diploma or equivalent required
• 1-2 years of luxury hotel experience desired
• Proficient in hotel software
• Solid communication and organizational skills
• Familiarity with Halifax area preferred
Utilize your reservation expertise and customer-centric approach to elevate hospitality at MUIR Hotel.
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📌 CORE Reservations Agent at MUIR Hotel (Halifax Regional Municipality)
🏢 Muir Hotel
📍 Halifax Regional Municipality