Elevate customer satisfaction as a Customer Support Clerk at Trail Appliances. This full-time role involves providing administrative and service support to enhance the Service department experience.
In this position, you will report directly to the General Manager of Service and Installation. Your primary responsibilities will include supporting Call Centre operations and managing parts inventory. Strong organizational skills and proficiency in data entry will help you thrive in ensuring seamless service delivery.
Key Responsibilities:
• Provide administrative and customer service support
• Manage parts inventory, including ordering and returns
• Handle inbound and outbound customer communications




• Assist in verifying work orders and customer information
• Maintain accurate documentation and records
Requirements:
• Solid organizational skills with attention to detail
• Proficiency in computer systems for data entry
• Excellent communication and customer service abilities
• Ability to manage multiple priorities efficiently
• Knowledge of inventory management principles
Support Trail Appliances' mission with your skills in customer service and organizational excellence.
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📌 Customer Support Clerk at Trail Appliances (Calgary)
🏢 Socket.dev
📍 Calgary