Solution Architect, Power Platform & D365What do you think of when you hear the name MNP?Most likely taxand accounting, but as one of Canada's largest consulting organizations,we'reso much more!We'realso serious about technology.Make an impact with our Digital Solutions team asaSolution Architect, PowerPlatform & D365by drivinginnovationin our solutions. As the successful candidate, you will have the opportunity to assistour clients in the adoption of the Microsoft D365/Power Platform (D365, Power Apps, Power Automate, Power BI, Power Pages, AI). As a member of our Client Delivery Team, you will be developing enterprise grade solutions that help both commercial and government enterprises improve business results through modernization of processes, applications, and approaches to real-world business problems. Ourexpertisewith Microsoft Dynamics 365, an exciting AI-powered technology platform, is the foundation of our status as an Inner Circle Partner.At MNP Digital,we'rea team of highly skilled and creative thinkers that continuously support and learn from each other. We pride ourselves on translating our clients' challenges intoreal resultsbyleveragingtechnology – and that all starts with having the right people to deliver.We'vecreated an environment whereyou'llcontinuously grow, always have a voice and collaborate on workthat'smeaningful and fulfilling. Ifyou'reready to take your career into your own hands,you'vecome to the right place.ResponsibilitiesArchitect, design and implement Dynamics365 Customer Service/Case Managementsolutionsleveragingout of the box capabilities, configurationand customizationLead and enable team members, in addition to being a topindividualperformerWork closely with clients and other resourcesas ateamleader,being fully accountable to the technical solution in project engagements.Effectively communicate,architect,design, plan,
and implement capabilities that provide value to customersUtilize AI to augment and evolve team best practices for development, design, and testing use cases, establishing MNP Digital as a Frontier FirmImplement solutions using hybrid-agile and agile methodsTake a proactive and continuous approach for professional development, collaboration, and knowledge sharingActs as a subject matter expert in transferring solution-critical knowledgeHighly motivated, creative, and self-sufficient with the ability to work successfully under pressureMentor, motivate and coach team members towards professional and personal development by setting clear expectations, providingfeedbackand addressing performance issues promptlyPromote regular attendance, balancedlifestyleand high standard of team wellnessConduct formal, written annual performance reviewsAttend internal MNP courses to further develop your technology consulting knowledgeSkills and ExperienceTen+(10+) years of experience implementing CRM or case management solutions in the private or public sector, with five (5)years experiencewith Dynamics365 Customer Serviceand Power Platform3 years in a technical leadership role; Enabling, guiding, teaching,and mentoringdevelopersin the Microsoft Dynamics365ecosystemAI mindsetandhands-on experience in various LLMs, Copilot,Cowork, vibe coding,Agents,etc.Experience in creatingarchitectural artefacts (contextual, conceptual, logical, physical), performingcode reviews,implementing code best practices,setting up environments, and managing large solutiondeploymentsGrantsmanagement,
License management, or case managementsolution implementation experienceIn-depthexperience using Azure DevOps, GitHub, and Visual StudioExperience in Microsoft ContactCenter (CCAS) an assetExperience with Dynamics 365 Field Service, Sales, Customer Insights, or Marketing modules an assetDeep knowledge inAgileScrumSoftware Development Life CycleDeep understanding of platform integration patterns and APIs, system integrations, software engineering patterns, development of architectural/high level designs within defined architectural frameworks and software engineering patternsProven experience in designing complex integration of multiple systemsExperience with project problem diagnosis, solution development, client communications, facilitation of decision making, documentation, managing client expectations and team leadershipProven experience across multiple languages and technology stacks (Java, C, C++, C#, Objective C, SQL Server, etc.) is an assetAbility to travel throughout Canada up to 20% if neededMY REWARDS @ MNPMore than a paycheque, MNP is proud to offer customized rewards for our team members. With a focus on health and wealth, we provide an extensive list of benefits that support our unique culture and foster work-life integration.Our MyRewards@MNP program offers benefits that allow you to thrive at work and outside of the office. Be rewarded with generous paid time off including 4 personal days, firm sponsored social events, a group pension plan with 4% matching contribution, voluntary savings products, bonus program eligibility, a wellness subsidy, health and dental advantages, mental health resources, exclusive access to perks and discounts, professional development assistance, learning opportunities through MNP University, a flexible 'Dress For Your Day' environment and more! #J-18808-Ljbffr
📌 Solution Architect, Power Platform & (Calgary)
🏢 MNP
📍 Calgary