Provide technical support to the local Sales organization and customers by identifying the most suitable and cost-effective solutions. Develop and present technical proposals for applied products and technologies to support the end-to-end sales process. Serve as a key technical resource for supporting divisions.
Main Accountabilities
Sales Support
- Provide technical guidance and input on customer, channel, and sales engineer inquiries related to Weidmüller products, systems, and applications.
- Support technical meetings, product presentations, and negotiations with expert advice.
Diagnostic Studies
- Perform analytical and diagnostic evaluations to assess customer requirements and recommend the most appropriate technical solutions that align with product capabilities and business objectives.
- Propose solutions for complex and customized inquiries.
Technical Presentations
- Prepare and deliver in-depth technical presentations and product demonstrations to both internal teams and external customers, addressing complex product-related topics.
Training
- Deliver training sessions on products,
solutions, and services to enhance internal and customer knowledge.
- Prepares demonstration equipment for sales team, partners, and our end customers.
Technical Publications
- Draft and review technical articles and documentation for publication and internal use.
Competitive Analysis
- Analyze customer requirements and competitor offerings using market intelligence and input from the sales organization.
- Complete technical cross-references as needed to support competitive positioning.
Education/ Experience/ Requirements
- Bachelor’s degree, diploma, or equivalent experience in Mechatronics, Electrical/Electronic, Mechanical, Software Engineering
- Experience with Industrial Control products and/or application knowledge in industrial automation
- Competency with programming languages such as ANSI C, Structured Text (ST), Ladder Diagram (LD), Python, Node-Red, and familiarity with Codesys is considered a robust asset
- Successful completion of the certified Engineering Launchpad training program (3 months) will be required
- Additional certified Sales Launchpad training is expected to be completed within the first year
📌 Product Support Specialist (Markham)
🏢 Weidmuller
📍 Markham
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