The Role

Under the direction of a Housing Programs Administrator, develop, coordinate and facilitate external and internal training in accordance with federal and provincial housing and homelessness legislation, program guidelines, local policies and procedures. Work collaboratively with housing and homelessness internal team, service providers and other community agencies with the goal of strengthening and delivering effective programs resulting in better outcomes for clients.

To qualify, you'll need...

3 year diploma/degree.

Three (3) years’ experience in the housing and homelessness services sector including a minimum of 2 years’ direct front line experience working with marginalized and/or vulnerable populations who have experienced housing instability and affordability issues.

Experience providing oversight and guidance to external partners delivering programs inclusive of providing data review, analysis and feedback.

Direct experience working with information management systems, databases and social assistance technology designed to support the program and operational activities of the Housing and Homelessness sector (preferably HIFIS, Yardi Rent Café, or the Province of Ontario’s Social Assistance Management System).

Knowledge of applying the Housing First philosophy in the delivery of homelessness services (Housing First case management, Prevention/Diversion, Street Outreach and/or Emergency Shelter services) is considered an asset.

Experience in municipal or not-for-profit public consultation, meeting facilitation, communication co-ordination, policy development and interpretation is considered an asset.





Working knowledge of the Housing Services Act, 2011 and corresponding Regulations are considered an asset.

Working knowledge of Ontario Works and/or Ontario Disability Support Program policies and practices are considered an asset.

Must demonstrate corporate values of Belonging, Collaboration, Accountability, and Innovation.

Excellent written and verbal communication skills.

Strong leadership and team building skills.

Excellent organizational skills such as: prioritizing, keeping accurate and organized records and efficient management of workload while meeting timelines.

Strong customer service skills including tact, diplomacy and ability to manage sensitive interactions with both staff and stakeholders.

Ability to work effectively and independently with minimal supervision in a team environment.

Robust data management skills including tool development, data collection, inputting, analysis and reporting.

Demonstrated ability to provide support, guidance and leadership with the housing and homelessness sector with the goal of strengthening the delivery of high-quality programs and services in accordance with local and provincial policy and direction.

Intermediate Microsoft Office Skills (Word, Excel and Power Point - tested).

Adherence to strict confidentiality requirements.

Ability to work flexible hours as required (may include evenings and weekends).

Must possess and maintain a valid class ‘G’ driver’s license and ability to provide own transportation.

Must be able to obtain and maintain a satisfactory CPIC (Criminal Reference Check).

Verbal and written French skills are an asset.

📌 Program Integrity Officer (Housing & Homelessness Programs) (Kingston)
🏢 City of Kingston
📍 Kingston