Violence Against Women’s Services - Secure at Home Program

Program Support Worker

Full-Time Contract

1 position

(Bargaining Unit Position as per Collective Agreement)

Wage: $23.42-$26.38 per hour

Posting No. MS0671

POSITION SUMMARY

Safe at Home (SAH) is a research pilot program that is lead by St. Michael’s Hospital-MAP Centre for Urban Health Solutions. The findings from the pilot will inform a sustainable and permanent Safe at Home model in Hamilton.

During the pilot, the Safe at Home Program Support Worker role will provide some case management support throughout a woman’s/individual’s time in the program. The role will also assist in training referral partners, leading targeted recruitment efforts, and supporting the implementation of a concurrent intervention pilot for individuals using violence (IUV).

Please note that this role involves direct work with individuals using violence (IUV), including providing support in both one-on-one and group settings as part of the concurrent intervention pilot.

This role requires knowledge of the legal aspects of tenancy, housing and gender-based violence, and understand the research component of developing and testing an intervention model that is unique to Hamilton. The SAH Program Support Worker will provide services through a trauma- and violence-informed, anti-racist, and anti-oppressive lens to create a safe and supportive environment for women, as well as a learning and supportive environment for individuals using violence. Click here to learn more about the SAH pilot in Hamilton.



www.maphealth.ca/safe-at-home/.

KEY RESPONSIBILITIES:

- Coordinate direct service and case management to women/individuals and their dependants including conducting screening for eligibility, ongoing risk assessments, safety planning, completing assessments and admissions, facilitating case management and arrangement of interpreters (if applicable)
- Guided by a newly formed psycho-educational curriculum for Individuals Using Violence, lead and facilitate group and/or 1:1 programming
- Work closely with Hamilton Police Services to ensure completion of Safety Audits for clients
- Lead targeted recruitment efforts through community training to increase referral numbers
- Work closely with the SAH Manager to coordinate services
- Provide information on resources to service users, and complete referrals as identified by program participants
- Participate in regularly scheduled staff meetings and case conference meetings
- Work safely, and identify and report any health and safety concerns, in accordance with Mission Services’ Workplace Health and Safety Policies
- Adhere to all MSH Policies & Procedures as well as Women’s Services Policies and Procedures




- Other duties that may be required to ensure the continuation of services

QUALIFICATIONS:

- Successful candidates will hold at minimum a degree or diploma in Social Work/Social Service Work/Assaulted Women and Children Counsellor and Advocate
- Experience with facilitating groups is an asset
- Minimum three (3) years of work experience in the fields of gender-based violence, child abuse, mental health, concurrent disorders, counselling and other social services supporting vulnerable women; experience with community-based research is an asset
- Demonstrated understanding of gender-based violence, child abuse, mental health and addiction, poverty and homelessness
- Demonstrated understanding of working from intersectional gender-transformative and intersectional feminist lenses
- Demonstrated ability to provide person-centered, trauma and violence informed and anti-racist/anti-oppressive services and supports
- Confident leading training sessions and groups
- Excellent counselling, crisis intervention, organizational and interpersonal skills
- Ability to work under pressure and under crisis situations
- Confident decision maker and enthusiastic team player
- Committed to upholding the organizations’ Mission, Vision and Values

HOURS OF WORK:

- 37.5 hours per week
- Primarily Monday-Friday with the possibility of working occasional evening and weekend hours dependent on program needs

REQUIREMENTS:

- Police Vulnerable Sector Check
- Two-Step Tuberculosis Skin Test

📌 Program Support Worker (Canada)
🏢 Mission Services of Hamilton
📍 Canada