Receptionist – BeHome Nursing

Job Type: Part-Time

Company: BeHome Nursing

About the Role

BeHome Nursing is looking for a friendly, professional, and highly organized Receptionist to join our team. This is a quick-paced position that is ideal for someone who genuinely enjoys helping people, has exceptional phone manners, and can remain calm and professional while handling multiple priorities.

Our receptionist is often the first point of contact for our clients, families, nursing staff, and new clients, so a warm and professional approach is essential.

Key Responsibilities

- Answer and manage incoming telephone calls in a professional, friendly, and courteous manner.
- Handle calls from existing clients and their families, providing assistance and directing questions appropriately.
- Answer calls from new clients and intake inquiries, gathering basic information and directing them through the appropriate intake process.
- Assist existing nursing staff with questions, communication, and administrative needs.
- Take accurate messages and ensure information is communicated to the appropriate team member.
- Perform general administrative and clerical duties.
- Maintain accurate client and office information.
- Assist with scheduling, documentation, filing, data entry, and other administrative tasks as required.
- Communicate professionally with clients, families, caregivers, nurses, and management.
- Handle a busy phone line while maintaining a positive and welcoming attitude.
- Protect client confidentiality and handle sensitive information with professionalism.




- Support the day-to-day administrative operations of the office.

What We’re Looking For The ideal candidate will have:
- Excellent telephone etiquette and communication skills.
- A warm, friendly, and professional personality.
- The ability to speak clearly and confidently with clients and families.
- Strong organizational and multitasking skills.
- Excellent attention to detail.
- The ability to remain calm and courteous in a fast-paced environment.
- Strong computer and administrative skills.
- The ability to prioritize tasks and work independently.
- Reliability, punctuality, and a strong work ethic.
- Previous receptionist, administrative, healthcare, or customer service experience is an asset.

The Ideal Candidate

You are someone who naturally makes people feel comfortable when they call. You understand that a phone call with BeHome Nursing may be a client's first interaction with our organization, and you take pride in providing a positive experience every time.

If you are professional, compassionate, organized, confident on the phone, and able to thrive in a busy environment, we would love to hear from you.

Apply today to join the BeHome Nursing team!

Pay: $20.00-$21.00 per hour

Benefits

- Extended health care
- On-site parking
- Vision care

Application question(s):
- Are you available to work Monday to Friday, from 9:00 a.m. to 2:00 p.m.?

Experience:
- Administrative: 1 year (preferred)

Location:
- Brantford, ON (preferred)

Work Location: In person

📌 Receptionist/Administrator (Brantford)
🏢 BeHome Nursing
📍 Brantford