Receptionist / Client Experience Coordinator (St. Albert)

Receptionist / Client Experience Coordinator (St. Albert)

21 Aug
|
Le Rêve Boutique
|
St. Albert

21 Aug

Le Rêve Boutique

St. Albert

Job Overview

Le Rêve Boutique is seeking a polished and detail-oriented Receptionist to manage the front desk and ensure every bride receives an exceptional boutique experience.

This role is responsible for greeting clients, managing calls and appointments, assisting with checkout, preparing refreshments for guests, and maintaining the presentation and cleanliness of the boutique.

The Receptionist plays a key role in creating the warm, welcoming environment Le Rêve is known for.

Key Responsibilities: Client Experience Coordinator

Duties

- Welcome brides and guests upon arrival and ensure they feel comfortable and cared for
- Offer and serve beverages to clients during their appointment (water, prosecco, coffee, etc.)
- Maintain a warm, professional, and polished presence at the front desk
- Assist stylists in ensuring appointments run smoothly
- Phone & Appointment Management
- Answer incoming calls and emails professionally
- Schedule bridal appointments and answer inquiries about the boutique
- Confirm appointments and manage appointment reminders
- Direct client questions to the appropriate team member when needed
- Checkout & Administrative Support
- Process client purchases and appointment charges
- Maintain accurate client information and order records
- Assist with administrative tasks as needed
- Ensure payment processing is accurate and organized
- Boutique Presentation & Cleaning
- Maintain the cleanliness and presentation of the boutique throughout the day
- Tidy appointment spaces after each bridal appointment & prepare for the next
- Ensure mirrors, seating areas,



and front desk remain clean and organized
- Assist with light cleaning tasks and general boutique upkeep

Qualifications

Required

- Strong customer service skills
- Friendly and professional demeanor
- Highly organized and detail oriented
- Ability to multitask in a fast-paced environment
- Comfortable communicating with clients in person and over the phone
- Fluent in English

Preferred
- Previous experience in retail, hospitality, or reception
- Experience working in luxury retail or bridal environment
- Experience handling POS or payment systems

Ideal Candidate The ideal candidate is someone who:
- Loves creating beautiful experiences for clients
- Is polished, warm, and welcoming
- Takes pride in maintaining an elegant environment
- Is proactive and helpful to the team
- Enjoys working in a client-focused, luxury boutique setting

Position Details Location: Le Rêve Boutique – St. Albert

Position Type: Part-time / Full time (depending on candidate)

Weekend availability required

This role is approximately 20–24 hours per week and designed to support our busiest client appointment days.

Weekly Working Schedule

Tuesday: 11:00 AM – 5:00 PM

Wednesday: Off

Thursday: 11:00 AM – 7:00 PM

Friday: 11:00 AM – 2:00 PM or 11:00 AM – 5:00 PM

Saturday: 10:00 AM – 4:00 PM

Total weekly hours: 20–24 hours

Pay: $17.67-$19.00 per hour

Benefits

- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Vision care

Language:
- English (required)

Work Location: In person

📌 Receptionist / Client Experience Coordinator (St. Albert)
🏢 Le Rêve Boutique
📍 St. Albert

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: receptionist / client experience coordinator (st. albert) / st. albert

Subscribe to this job alert:

Get the latest job offers by email for: receptionist / client experience coordinator (st. albert) / st. albert