Position Summary The Receptionist is responsible for providing front-line administrative and customer service support to ensure the efficient operation of the office. This role serves as the first point of contact for visitors, clients, and employees, delivering a professional and welcoming experience while managing communications, office coordination, and general administrative tasks. The position also provides clerical support to the Accounts Payable team and other departments, ensuring accurate documentation, organization, and confidentiality of information.

Basic Employee

Responsibilities

Every Q2 Artificial Lift Services employee is expected to conduct themselves in a professional manner. Leading by example by following established Quality, Health and Safety policies & procedures.

Showing respect and pride for facilities and equipment.

Being responsible – on time for work and taking breaks during designated times.

Carrying out other tasks from time to time as assigned by a supervisor or request for assistance as needed.

Position Specific Responsibilities

Greet and welcome visitors, clients, and employees in a professional and courteous manner

Answer, screen, and direct incoming phone calls promptly and professionally

Manage incoming and outgoing mail, courier deliveries, and office correspondence

Maintain a clean, organized, and professional reception and common area

Monitor office supplies and coordinate ordering as required

Assist with general administrative duties including data entry, filing, and document preparation

Provide support to internal teams with miscellaneous administrative tasks Accounts Payable Support: Assist with receiving and organizing vendor invoices

Perform basic data entry of invoices into the accounting or ERP system

Support document scanning, uploading, and digital filing of AP records





Assist with matching purchase orders to invoices as directed

Provide general administrative support to the Accounts Payable team as needed

Maintain organized and accurate filing systems (digital and/or physical)

Ensure confidentiality and secure handling of sensitive information

Adhere to company policies, procedures, and internal standards Required Minimum Qualifications High school diploma required; post-secondary education in Business Administration or a related field is considered an asset

Previous experience in a receptionist, administrative, or customer service role preferred

Experience in an office or accounting environment, including exposure to accounts payable processes, is considered an asset

Proficiency with Microsoft Office applications, including Outlook, Word, and Excel

Comfortable using office equipment and multi-line phone systems

Strong communication and interpersonal skills with a professional and customer-focused approach

Excellent organizational and time management skills with the ability to prioritize and multitask

Strong attention to detail with a high level of accuracy

Ability to maintain confidentiality and handle sensitive information

Self-motivated with a positive attitude and willingness to support multiple departments

Ability to work both independently and collaboratively in a team environment Physical Demands Prolonged periods of sitting at a desk and working on a computer

Frequent use of hands and fingers for typing, data entry, and operating office equipment

Ability to focus on detailed work for extended periods of time

Occasional standing, walking, or light movement within an office environment

May be required to lift and carry light office materials (up to 10 lbs) such as files or documents

Visual acuity required for reading screens, reviewing documents, and performing data entry with accuracy

Ability to manage tasks in a quick-paced environment with frequent interruptions

📌 Receptionist (Red Deer)
🏢 Q2 ALS
📍 Red Deer