Elevate employee excellence as Regional Training Manager at Specsavers. This role focuses on delivering impactful training and support to retail stores in Ontario West, ensuring exceptional customer experiences. As a Regional Training Manager, you will design and implement learning programs tailored for retail teams within your region.

This role requires collaboration with cross-functional teams to enhance the skills needed for optimum customer service. Your commitment to training will foster a culture of continuous improvement and development across Specsavers’ growing network. Key Responsibilities:

- Develop workshops and online learning for store teams
- Conduct pre-opening support for recent store set-ups




- Facilitate onboarding and continuous learning experiences
- Collaborate with sales teams to drive retail performance
- Implement Train-the-Trainer programs to enhance team skills Requirements:
- Experience in retail training, ideally in optical
- Strong customer service focus and training skills
- Excellent communication for group and individual coaching
- Ability to analyze and report on training effectiveness
- Proven adaptability in a fast-paced environment Use your training expertise to enhance customer satisfaction and operational performance at Specsavers.

📌 Regional Training Manager at Specsavers (Toronto)
🏢 Specsavers Norge
📍 Toronto