About UROSPOT - Pelvic Health Done Differently™

We offer both pelvic health physiotherapy services and innovative Health Canada and FDA approved technology. We combine technology, education, and health coaching to restore your pelvic floor. Goodbye bladder leaks, urgency, night waking, and poor sexual functioning. Hello freedom and confidence.

To learn more about UROSPOT visit www.urospot.com or social media @theurospot

Position Overview

Using your RPN or RN education, you lead our clients through consultations for treatment, determining if they are fit for treatment. After completing their treatment sessions, women and men will leave eager to share their life changing experience with others because of the service level and outcomes you ensured they received. At UROSPOT you will become a subject matter expert on our non-invasive, disruptive technology that strengthens pelvic floors and ends incontinence struggles for our clients.

Our clients stay fully clothed while the technology does all the work. It’s new. It’s proven. It’s breakthrough technology for women’s healthcare…and it’s about time.

You portray a very polished and professional image. You know how to build relationships with people. You have impeccable listening skills and an empathetic heart. Your warm manner makes people feel instantly comfortable.

Your attention to detail will ensure a meaningful brand experience every time you interact with a client. Passion with purpose is what you’ve been craving. Doing something that truly makes a difference is what you’ve been looking for.

Part time hours so you can manage the rest of your life is a necessity for you. A beautiful and safe space where we only treat one client at a time is a dream come true in this new world. We can’t wait to meet you.

Required Qualifications

- Current Certificate of Registration is in good standing with the College of Nurses of Ontario (RN or RPN).
- Alignment with UROSPOT’s vision, purpose, and values, including a robust belief in women’s empowerment and are eager to be a part of something with a true purpose that will change women's lives for the better.
- Ability to assess medical suitability for treatment and deliver care in a safe, ethical, and professional manner
- Commitment to maintaining current credentials and complying with all regulatory, privacy, and health & safety requirements
- Demonstrated clinical competence in patient assessment, care planning, intervention, evaluation, and patient education

Key Competencies

- Client-Centered Care & Compassion – Provides superior service to our clients,



building UROSPOT brand equity with every interaction. Demonstrates empathy, emotional intelligence, and genuine care for clients. Builds trust and meaningful relationships while respecting boundaries, dignity, and autonomy.
- Communication & Storytelling – Communicates clearly, thoughtfully, and with intention. Able to listen deeply, ask insightful questions, and guide clients confidently through consultations and decisions.
- Sales Confidence & Influence – Comfortable discussing treatment options and confidently asking for the business when a client is medically suitable. Understands how to align client needs with treatment solutions.
- Professional Judgment & Problem Solving – Uses sound clinical judgment and analytical thinking to assess situations, anticipate issues, and determine appropriate solutions.
- Attention to Detail & Accountability – At UROSPOT "love is in the details" is a core value. Takes ownership of workload and outcomes. Ensures accurate documentation, follows procedures, and pursues excellence even in high-volume environments.
- Collaboration & Contribution – Works effectively with team members and contributes ideas that enhance the client experience and overall clinic operations.
- Continuous Learning & Improvement – Demonstrates curiosity, openness to feedback, and a commitment to ongoing professional development.

Key Responsibilities

- As a passionate brand ambassador, take lead role in client consultations. Review intake forms in advance of consultation. Listen empathetically and question brilliantly to determine if the client is a fit for treatment. In a safe and effective manner provide trial treatment and coordinate their treatment protocol with the help of our Client Care Administrator. You are the ultimate owner of client experience and success on their path to freedom from incontinence.
- Convert suitable consultations into treatment through clear education, confidence, and client-focused selling.
- Handle client feedback, concerns, and complaints professionally and mindfully.
- Respect and protect the rights of clients, including but not limited to their right to independence, autonomy, and self-determination; their right to choose and practice individual values, beliefs, religion,



and culture; their right to privacy and dignity; and their right to live free from retaliation, discrimination, and abuse.
- Maintain and model appropriate personal boundaries with clients, and refrain from involvement with client personal affairs or other business that may constitute a conflict of interest.
- Ensure correct charting procedures for all consultations are entered completely and efficiently.
- Follow and model safe work practices and health & safety standards.
- Contribute ideas and oversee and assist with the planning and implementation enhancements that make our client experience better.
- Submit required documentation and reports accurately and on time.
- Communicate professionally and effectively with clients, colleagues, managers, and stakeholders.

Work Conditions

- Regular on-site presence is required; remote or hybrid work is not available for this position.
- Currently a Monday-Friday operation during the day. Flexibility with hours as needed.
- Operation of desktop computer, iPads, and phones
- Interaction with clients, employees, management, and potential clients
- Attendance and participation in training

Applying to UROSPOT To ensure full consideration, applicants must submit a cover letter and resume. Applications will be assessed based on relevant experience, qualifications, and past performance. Strong oral communication skills in English are required. Please note that reference checks may be conducted as part of the selection process. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

UROSPOT Values Diversity

UROSPOT invites applications from all qualified individuals and is committed to fostering an equitable, diverse, and inclusive workplace. We welcome applications from women, Indigenous peoples, racialized and visible minority groups, persons with disabilities, and individuals of all sexual orientations, gender identities, and gender expressions, including members of the 2SLGBTQIA+ community.

We are dedicated to providing a safe, healthy, and respectful work environment where everyone can thrive. UROSPOT is also committed to ensuring an accessible and inclusive recruitment process. Upon request, we will make reasonable accommodations to remove barriers throughout the application, interview, and selection processes, while maintaining a fair and equitable approach.

Job Type: Part-time

Pay: From $32.00 per hour

Education

- Bachelor's Degree (required)

Experience:
- nursing, healthcare, wellness, or rehabilitation: 1 year (required)

Work Location: In person

📌 Registered Nurse/Registered Practical Nurse (Kitchener)
🏢 UROSPOT
📍 Kitchener