21 Aug
|
Durham Region (The Regional Municipality of Durham)
|
Whitby
21 Aug
Durham Region (The Regional Municipality of Durham)
Whitby
Region of Durham is hiring a Supervisor for Service Durham (Contact Centre) to lead day-to-day operations across the 311 Contact Centre, public counters, email and digital channels. You will supervise a team of Customer Service Specialists and Representatives, monitor performance, and drive customer experience and service levels.
The role requires several years in customer service with at least two years in supervision, solid knowledge of CRM, telephony, and service delivery tools, and a
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📌 Hybrid Customer Service Supervisor (Call Centre) (Whitby)
🏢 Durham Region (The Regional Municipality of Durham)
📍 Whitby