Drive customer satisfaction as a Print & Services Supervisor at Staples in Vaughan, Ontario. Lead a energetic team focused on delivering exceptional service and operational excellence.
In this supervisory role, you will need 3+ years of retail customer service experience, ideally with a strong background in coaching and supervisory duties. You will guide your team in customer engagement, sales execution, and training while ensuring smooth daily operations. Your leadership will foster a culture focused on achieving sales targets and maintaining the highest standards in print services.
Key Responsibilities:
• Model customer engagement and coach associates in sales
• Execute and communicate promotional items effectively
• Lead print and cash areas to meet sales goals
• Uphold operational excellence and store standards
• Train associates and promote continuous learning
Requirements:
• 3+ years in retail customer service required
• 1-2 years in print/graphic communications preferred
• Strong computer and printing equipment skills
• Able to prioritize and manage in a fast-paced environment
• Technical acumen in graphic design principles
Utilize your leadership and customer engagement skills to make a significant impact at Staples Canada.
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