About the Role

At Harbourstone Kitchen and Social, we believe great dining is built on excellent operations, genuine hospitality, and a strong team culture. We are looking for a Restaurant Operations Manager (m/f/d) to oversee daily restaurant operations and help deliver a consistently high standard of service.

You will work closely with front of house and kitchen teams, supporting scheduling, service quality, inventory coordination, staff development, and guest satisfaction.

Why Work With Us?

The Environment: Our St. John's restaurant offers a welcoming, professional environment where teamwork and hospitality are at the centre of the guest experience.

Career Growth: You will have opportunities to develop your management, leadership, and restaurant operations skills while working alongside an experienced hospitality team.

Team Culture: We value respectful leadership, transparent communication, and managers who are willing to work alongside their teams during busy service periods.

Operational Ownership: You will have meaningful responsibility for day to day restaurant performance and the opportunity to contribute ideas that improve service and efficiency.

Key Responsibilities:

Daily Operations: Coordinate daily restaurant activities and ensure smooth service across front of house and kitchen operations.

Team Leadership: Supervise restaurant employees, support scheduling, provide coaching, and help maintain strong team performance.

Guest Experience:



Monitor service standards and respond professionally to guest concerns and feedback.

Inventory and Cost Control: Assist with inventory monitoring, ordering, waste reduction, and operational cost management.

Training: Support onboarding and ongoing training for servers, hosts, and other restaurant employees.

Health and Safety: Help ensure restaurant procedures comply with food safety, workplace safety, and company standards.

Performance Support: Work with senior restaurant management to identify operational improvements and implement practical solutions.

What We Are Looking For:

Experience: 3 to 5 years of experience in restaurant, hospitality, food service, or related operations, including at least 1 year in a supervisory or team leadership position.

Leadership: You have experience coordinating employees and are comfortable providing direction during busy service periods.

Operations: You understand restaurant scheduling, customer service, inventory, food service operations, and basic cost control.

Communication: Strong English communication skills with the ability to work effectively with employees, suppliers, and guests.

Customer Focus: You understand how to create a positive guest experience while maintaining efficient restaurant operations.

Mindset: You are organized, practical, dependable, and comfortable taking ownership of day to day operational challenges.

Pay: $91,614.00-$147,842.00 per year

Work Location: In person

📌 Restaurant Operations Manager (St. John's)
🏢 Harbourstone Kitchen and Social
📍 St. John's