21 Aug
|
RGH Commercial Equipment Services
|
Markham
21 Aug
RGH Commercial Equipment Services
Markham
Become a Customer Service Specialist with RGH Commercial Equipment Service, focusing on delivering customer satisfaction in the food service industry. Manage calls and service requests while ensuring efficient communication. This role requires a minimum of 1-2 years in customer service and proficiency with ERP systems.
You will engage with clients through emails and calls, ensuring their needs are met and issues resolved. RGH, a leader in commercial kitchen services, sets the standard for support in the Greater Toronto Area. Key Responsibilities:
- Manage and resolve customer inquiries effectively
- Process service requests with precision
- Maintain communication and solid relationships with clients
- Update customers on service timelines and technician schedules
- Execute warranty verifications and payment processing Requirements:
- High school diploma required
- 1-2 years' experience in customer service
- Strong familiarity with ERP and Office software
- High data entry accuracy and basic math skills
- Excellent communication in English, both spoken and written Join RGH and contribute to a team dedicated to service excellence and customer support.
📌 RGH Customer Service Specialist Position (Markham)
🏢 RGH Commercial Equipment Services
📍 Markham