Join Cencora as a Caseworker to drive patient support initiatives in the pharmaceutical industry. Utilize your bilingual abilities to make a meaningful impact in healthcare.

This position at Cencora involves managing complex client interactions and providing pharmaceutical support through effective casework. As a Caseworker, you will address inquiries, document interactions, and ensure clients are informed throughout the resolution process. Your role is essential in enhancing service quality and client relationships.

Key Responsibilities: • Handle client communications via calls and emails • Document client issues and follow up until resolution • Coordinate with other departments for complex inquiries • Provide training and guidance on company tools • Conduct administrative and reporting tasks as needed

Requirements: • Bachelor’s degree or significant related experience • 1-3 years’ experience in customer service • Bilingual in French and English required • Attention to detail and solid organizational skills • Familiarity with Microsoft Office applications

Become part of Cencora, helping to connect patients with vital pharmaceutical services and care. #J-18808-Ljbffr

📌 Caseworker Support at Cencora (Winnipeg)
🏢 Innomar Strategies
📍 Winnipeg