Join Grainger as a Bilingual Customer Service Representative, delivering exceptional support in a hybrid work model from Saint-Laurent, Quebec. Utilize your language and technical skills to connect with customers effectively.
This position offers a full time role focusing on inbound customer service. After eight weeks of training, enjoy a blend of on-site and remote work. You will navigate client challenges while fostering relationships rooted in trust and professionalism.
Key Responsibilities: • Handle a high volume of inbound customer interactions • Use communication skills to address customer needs • Manage product identification and order management • Collaborate in a team-centered, ethical environment • Resolve issues and mitigate associated risks
Requirements: • Fluency in French and English is mandatory • High School diploma or equivalent • 1+ years in customer service, preferably inbound • Confidence with PC programs and technology • Must have a secure workspace for home office
Leverage your skills to enhance customer experiences in this rewarding role at Grainger. #J-18808-Ljbffr