Sales & Events Manager

Location: Ruth’s Chris Steak House – Edmonton

Reports To: General Manager The Role The Sales & Events Manager is a key member of the leadership team, responsible for the organization, communication, and execution of the private dining and group events program at Ruth’s Chris Steak House.

This is a floor-based leadership role. The Sales & Events Manager leads from the floor as part of the management team, supporting both the service team and private dining operations while ensuring consistency, accountability, and exceptional guest experiences across all events.

This role is ideal for a polished hospitality leader who thrives in a premium environment and takes pride in building strong guest relationships, maintaining organized systems, and delivering seamless event execution.

Key Responsibilities

Leadership & Floor Presence

This is an evening-focused leadership role, with a solid presence required during peak service periods, including weekends and high-volume nights.

Lead service alongside the Restaurant Manager & Beverage Manager to ensure a seamless and elevated guest experience

Set the tone for professionalism, organization, and hospitality standards

Private Dining & Event Oversight

Manage the full private dining pipeline, including inquiries, prospects, tentative bookings, and confirmed events

Coordinate all event communication through Tripleseat, including proposals, contracts, and guest correspondence

Confirm event details including menus, guest counts, floor plans, timelines, and special requests

Ensure all event details are communicated clearly and accurately to the management and culinary teams





Maintain organization and accountability throughout the full event process

Team Development

Work collaboratively with the Restaurant Manager and leadership team to ensure alignment between service execution and private dining operations

Support the team during events and peak service periods

Help reinforce hospitality standards and operational consistency across the dining room

Operational Excellence

Maintain consistency in execution across all events and service periods

Support scheduling and labor management in partnership with leadership

Ensure all systems, processes, and event details are followed with discipline and accuracy

Follow up with guests post-event to ensure satisfaction and identify future opportunities

Guest Experience

Build strong relationships with guests and clients through professional and polished communication

Provide confident guidance throughout the event planning process

Step in to resolve issues and elevate the overall dining experience

Represent the brand with polish and presence at all times

What We’re Looking For

2 to 4 years of leadership experience in an upscale or high-volume restaurant

Experience in private dining, events, catering, or group sales environments

Strong organizational and communication skills





Experience using Tripleseat or similar event management software is an asset A natural leader with presence, confidence, and professionalism

Highly organized with strong attention to detail

Ability to multitask and manage multiple priorities in a fast-paced environment

Comfortable leading from the floor in a management capacity A genuine passion for hospitality and guest experience

Comfortable working evenings and weekends, including a consistent closing schedule

Compensation & Benefits

Competitive salary and gratuities

Health and dental benefits

Paid time off

Dining discounts

Opportunities for growth within the Ruth’s Chris organization

Why This Role Works

This is a unique opportunity to take ownership of the private dining and events side of the business while remaining fully integrated in the overall operation of a premium dining room. The role offers both operational responsibility and the opportunity to create memorable guest experiences through elevated hospitality and event execution.

Benefits:

Dental care

Discounted or free food

Extended health care

On-site parking

Paid time off

Store discount

Pay: $75,000.00-$82,000.00 per year

Benefits

- Discounted or free food
- Extended health care
- On-site parking
- Paid time off
- Store discount

Application question(s):
- How many years of experience do you have in private dining, events, or group sales?
- Are you comfortable working primarily evenings, including weekends and high-volume service periods?

Experience:
- Fine Dining Restaurant: 1 year (required)
- Events Management: 1 year (required)

Work Location: In person

📌 Sales & Events Manager (Edmonton)
🏢 Ruth's Chris Steak House
📍 Edmonton