Sparkbit360 is hiring a Sales Support Representative for its remote Canada workflow. This position combines Needs Assessment, Product Knowledge, and Pipeline Support to keep record completeness, owner visibility, and deadline control visible from intake through handoff.

Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

Core Responsibilities

- Maintain assigned sales support representative work in Canada using Needs Assessment, Status Tracking, and Research so record completeness remains traceable. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Review incoming information with Product Knowledge, Sales-Focused, Support-Focused, Service-Representation Documentation, and Renata Travel DMC Workflow so incomplete or inconsistent items are identified before the next Canada workflow step. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Track open actions through Pipeline Support, Lead Follow-Up, and CRM while keeping owner visibility, ownership, and deadlines visible. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Document decisions and handoffs with Status Tracking, Research,



and Opportunity Tracking so another authorized teammate can continue the Canada work without reconstructing its history. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Use Sales-Focused, Support-Focused, Service-Representation Documentation, Renata Travel DMC Workflow, and Needs Assessment to support quality; escalate exceptions whenever deadline control cannot be confirmed from the available record. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

Success Standard Robust performance in this Canada-based Sales Support Representative role means CRM, Lead Follow-Up, and Pipeline Support reinforce record completeness, owner visibility, and deadline control; unresolved items retain an owner and completed work leaves a verifiable evidence trail. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

Role Fit

- Practical ability with Needs Assessment, Product Knowledge, and Research in a remote Canada workflow. Evidence focus: Research, Sales-Focused, Support-Focused,



Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Clear written communication using Status Tracking and Sales-Focused, Support-Focused, Service-Representation Documentation when documenting ownership, status, and next actions. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Comfort applying Renata Travel DMC Workflow, CRM, and Opportunity Tracking while maintaining accurate records for Sparkbit360. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

- Sound judgment around Pipeline Support, Lead Follow-Up, and Needs Assessment, including when a Canada workflow item requires escalation. Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

Position Details Full-time. Entry level. 100% remote within Canada. Base salary: $42,000-$66,000 per year.

For this Sales Support Representative at Sparkbit360, remote execution is complete when opportunity tracking, research, and status tracking leave the Canada workflow secure, current, and ready for the next authorized teammate.

Evidence focus: Research, Sales-Focused, Support-Focused, Service-Representation Documentation, Client Communication, and Sales Documentation for this Canada role.

📌 Sales Support Representative (Canada)
🏢 Sparkbit 360
📍 Canada