We are looking for an experienced SAP Ariba Support Lead to manage production support, incidents, enhancements, integrations, and overall system stability across Source-to-Pay (S2P) processes.

? Key Responsibilities

- Lead L2/L3 production support for SAP Ariba.
- Support Ariba Buying & Invoicing, Sourcing, Contracts, and SLP .
- Lead and mentor Ariba support analysts.
- Manage incidents, problems, changes, SLAs, and critical escalations.
- Work closely with Procurement, Finance, and Supply Chain teams.
- Oversee integrations with SAP ECC/S/4HANA using CIG/Middleware .
- Work with IDocs, APIs, and web services .
- Drive process improvements, automation, and standardization.

? Required Skills
- Strong hands-on SAP Ariba experience.
- Experience with Ariba CIG/Middleware integrations .
- Solid S2P and procurement domain knowledge.
- Experience with SAP ECC/S4HANA .
- Knowledge of IDocs, APIs, and web services .
- Strong production support and troubleshooting experience.
- Excellent leadership and stakeholder management skills.

📌 SAP Support Lead (Canada)
🏢 Aptino
📍 Canada