Title

Security Guard

Reports To

Security Supervisor/Security Manager

Summary

Security Guards are responsible for the overall security of all chips, monies and gaming equipment, as well as the safety of patrons, casino employees and volunteer workers.

Core Competencies

- Customer Service
- Decision Making and Judgement
- Safety Orientation
- Communication
- Team Work

Job Duties

- Ensures that all money and chips are safe guarded in accordance with policy.
- Provide escorts to Organization Chip Runners completing chip fills and/or credits to tables.
- Provide escorts whenever and wherever monies and chips are moved within the casino.
- Provide escorts to patrons and (after dark) staff, from the casino to their vehicles.
- Maintain security at the entrance while the Casino is open.
- Completes written reports on all incidents.
- Enforce AGLC Age Limit/Liquor Provisions, performing ID checks under 25.
- Conduct preventative exterior patrols, enforces casino policies.
- Provide prompt, courteous and friendly service to patrons and to fellow employee.
- Execute assigned duties in a positive and professional manner in accordance with Casino Terms and Conditions, Operating Guidelines and established company policies..
- Control all Lost & Found items.
- Provide coverage for Customer Service/Coat check when staff is on a break (checking coats, answering phones, paging patrons and employees, answering inquiries from patrons, etc.)




- Perform other reasonable job duties as requested .

Requirements

- At least 18 years of age
- Must be able to pass a criminal record check
- AGLC Smart Training Program Certification within 30 days of hire
- Ability to verbally communicate effectively with guests and co-workers.
- Customer Inquiries, customer service, conflict resolution
- Pushing, pulling, bending, stooping, upward reaching and prolonged periods of standing and/or walking
- Excellent interpersonal and communication skills
- Takes ownership of duties, shows initiative and is a proactive strategic thinker with a strong focus on goals, setting priorities and time management
- Team player
- Must be living in Grande Prairie Alberta.
- Must be legal to work in Canada.
- Available anytime, Any day

Work Conditions

- Stand, Sit, or walk for an extended period of time or for an entire work shift.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
- Must be available to work all shifts including mornings, evenings, grave yards ,weekends and holidays
- Must be able to work in a fast-paced working environment

Job Type: Full time Pay: $19.50 per hour

Ability to commute/relocate

- Grande Prairie, AB T8V 7R2: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Security Guard (Grande Prairie)
🏢 GREAT NORTHERN CASINO
📍 Grande Prairie