Join the Insolvency Service as a HEO Operational Service Management Product and Problem Manager in Stratford. Focus on enhancing digital services through effective management and stakeholder engagement.
This role offers the opportunity to work within a diverse team, supporting both Product and Problem Management initiatives. You will interact closely with stakeholders to gauge user requirements and identify opportunities for improvement. Your analytical skills will be pivotal in monitoring service performance and driving data-informed decisions.
Key Responsibilities:
• Drive user engagement and requirements gathering
• Support service and system improvement initiatives
• Analyze performance data to detect trends




• Collaborate with suppliers and service providers
• Ensure compliance with governance and security standards
Requirements:
• Proven experience in managing digital services
• Solid problem-solving and analytical skills
• Effective communication and interpersonal abilities
• Familiarity with service governance and compliance
• Ability to lead and mentor team members
Enhance user experiences and deliver high-quality digital services as part of the Insolvency Service team.
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📌 Product and Problem Manager Role (Stratford)
🏢 Allscreens Nationwide
📍 Stratford