Take your skills to the next level as a Senior Application Support Analyst with a focus on Anti-Money Laundering systems. This position offers Level 3 support and leadership in a dynamic financial workplace. In this role, you will be integral in providing production support for business-critical applications.

You will lead efforts in incident management and root cause analysis, translating technical details into language the business understands. Collaborating with diverse teams, you will ensure minimal disruption during application releases. Key Responsibilities:

- Troubleshoot complex issues and provide Level 3 support
- Facilitate communication between business users and IT teams
- Oversee incident resolution and analysis
- Analyze application and server logs for insights
- Support production deployments and document procedures

Requirements:

- Proven experience with Java, .NET, and IBM Db2
- Strong analytical skills for root cause analysis
- Excellent communication capabilities across teams
- Experience in proactive incident management
- Knowledge of financial systems is a plus

Elevate your impact in the financial industry through advanced application support and leadership.

📌 Senior Application Support Analyst - Financial Sector (Toronto)
🏢 BeachHead
📍 Toronto