Elevate customer satisfaction as a Customer Experience Specialist with Rentokil‑Terminix in Saint John’s. Emphasizing professionalism, this onsite role requires solid communication and customer relationship skills.
Rentokil‑Terminix is seeking an experienced individual who can provide outstanding service. You'll manage inquiries, process orders, and maintain customer databases. Your ability to address issues will directly impact customer experience while working in a fast-paced environment.
Key Responsibilities:
• Maintain solid customer relationships through timely responses
• Process customer orders and inquiries via various channels
• Resolve customer complaints effectively and professionally
• Actively promote Terminix products and services
• Monitor field technicians' schedules for productive service
Requirements:
• Minimum one year of call center experience
• Fluent in English; French is a plus
• Proficient in Microsoft Office and Outlook
• High school diploma; college preferred
• Must undergo a criminal background check
Bring your persuasive communication skills and customer service excellence to Rentokil‑Terminix.
#J-18808-Ljbffr