THE ROLE

As a Senior Business Analyst, you will engage with business partners to determine requirements for prioritized initiatives and perform various analyses to help determine solutions. This role will be responsible for collecting, analyzing and presenting different analysis materials for priorities identified by your business partner. This involves collaborating closely with multiple constituents and senior management across the organization.

You will have the opportunity to contribute to the analysis and development of cloud-based systems, tools, policies, and processes.

In a Senior Business Analyst role, you may lead and mentor a team of Business Analysts who will be working with various business partners. You will also help enhance the overall business analysis processes and skillsets to mature the business analysis craft within the organization. This is a fantastic opportunity for an experienced, driven, and motivated business analyst to join a team of high performing professionals and make a significant impact.

This role is based in downtown Toronto under a hybrid work policy, allowing employees the flexibility to work remotely and in-office (approximately two days per week in-office).This posting is for an existing vacancy.

SPECIFIC ROLE ASSIGNMENTS

As a Senior Business Analyst you will have a chance to work with various business partners to support the organizational strategic priorities within Pension Services, Investments, or Corporate functions.

Specific role assignments may include: Pension Administration: to implement a state-of-the-art pension administration system

Investment: to work on various private & public investment management systems

Corporate: to implement foundational systems for Finance, Legal, People. & Communication teams SPECIFIC ACCOUNTABILITIES Engage with business partners and vendors to identify requirements for key initiatives, including outcomes, objectives, scope, and functionality.

Perform and present analysis with appropriate detail and quality (e.g.,



business and functional requirements, requirements traceability, workflows, data mapping, current/future state, etc.)

Analyze and prioritize business requirements into various solution options by measuring and communicating the proposed perks of options

Formulate analysis into reports and make recommendations to the team

Create visual representations to communicate complex concepts to various target audiences

Create “user” type documentation (e.g., employer kits, internal procedure manuals, standard operating procedures and process documentation)

Analyze existing processes and contribute to the improvement of current practices and processes by implementing recommendations in consultation with business partners

Coordinate and prepare comprehensive executive-level insights and analysis Participate in testing activities as required (define approach, write test cases, execute test cases).

Perform data analysis such as a data profiling, gap analysis, and validation as required Lead BA standards & practices and drive BA selection and planning activities

Coach and mentor junior BA’s ROLE SPECIFIC QUALIFICATIONS & EXPERIENCE The following will be considered strong assets where role specific assignments are applicable: Pension Services: pension plan administration systems & member services Investment: trade lifecycle, trade execution mgmt. systems, middle/backoffice platforms & providers, risk management systems

Corporate: implementing or maintaining ERM, EDP, and HRIS systems QUALIFICATIONS &

EXPERIENCE Undergraduate degree and 8-10 years of work experience in a business analysis role





Proven business analysis skills in stakeholder management, facilitating requirement workshops, use case creation, and requirements documentation management

Proficient in test scenario design, test case writing, and test management documentation

Adept at process analysis, design, improvement and process flow documentation

Experience in data migration projects to cloud based systems

Comfortable with quantitative and qualitative data analysis and tools such (SQL, Python, R)

Familiarity with relational databases (SQL Server)

Proficiency in MS Office, analytical software, data analysis and visualization reporting techniques (PowerBI, Domo) NICE-TO-HAVE Passion for business analysis as a craft & demonstrated continuous learning in the field

Previous experience in a Business Analysis lead role

Certified Business Analysis Professional, CFA, process improvement methodology accreditation Previous experience on agile teams (i.e., Scrum/Kanban) and BA techniques (i.e., story mapping)

Experience with tools such as Jira and Confluence ATTRIBUTES Ability to lead within ambiguity and organize work individually and within teams

Strong analytical problem-solving skills (ability to structure problems and hypotheses)

Curious mind who deep dives with questions to understand context & root cause (why, what, who)

Digital-first mindset who envisions a 3-5 year user experience through current implementations

Excellent communication skills, ability to communicate effectively at all levels within the organization and with external partners and stakeholders

Ability to prioritize and manage multiple tasks in a time sensitive manner while maintaining quality of work

Ability to work well under pressure and remain calm during high volume periods

High degree of self-motivation and professionalism

Excellent relationship building and conflict resolution skills

Remains alert to recent techniques for insights, analytics, and data visualization, and devises new ways of applying them

📌 Senior Business Analyst (Toronto)
🏢 University Pension Plan
📍 Toronto