Ottawa (Outreach Office), Suite 400 – 214 Montreal Road, Ottawa, Ontario, Canada

Owen Sound, 1198 – 2nd Avenue East, Owen Sound, Ontario, Canada

Napanee, Unit 4A – 113 Richmond Boulevard, Napanee, Ontario, Canada

Peterborough, Suite 102 – 1054 Monaghan Road, Peterborough, Ontario, Canada

Blind River, 10C Hanes Ave, Blind River, Ontario, Canada

Kingston, 61 Hyperion Court, Kingston, Ontario, Canada

Job Description Posted Friday, August 7, 2026 at 4:00 AM | Expires Thursday, August 27, 2026 at 3:59 AM

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self‑Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

Comprehensive employer‑paid health benefits and pension plan

Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management

Annual paid two‑week holiday closure in December

16 paid public and employer holidays

15 paid health & wellness days

Challenging, multi-disciplinary work workplace that fosters learning and professional development

Substantial educational incentive to promote personal and professional growth

An prospect to make a direct or indirect impact on the lives of the Métis Peoples across the Province

Other perks

Employee Assistance Plan

Health care spending account

Bell Mobility's exclusive partner program

Dell member purchase program

About the role The Student Support Officer is responsible for the day‑to‑day operations of the MNO’s Post‑Secondary Education direct funding programs‑ inclusive of the PSE Financial Assistance Program, PSE Travel Support Program, PSE Tutoring Support Program and Student Bursary Program.



The administration of these programs involves ensuring program eligibility, facilitating application processes, student contracting, communication and program compliance.

What you will be doing

Ensure that the goals and objectives of the MNO Education and Training programs deliver post‑secondary education funding programs

Case manage client files effectively, which involves ongoing monitoring of client progress and outcomes

Provide program referrals to meet client needs as required

Follow up with clients after they have completed their programs and offer additional support, if required, to ensure long‑term client success

Liaise with MNO staff, specifically labour market staff, and maintain knowledge of current and expected labour market needs as required

Assist with the planning, promotion and participation in community outreach activities to promote programs and services

Assist in the development of partnerships with indigenous organizations, education and training institutions and other stakeholders

Update the client information system on time

Evaluate the effectiveness of service and program delivery

Organize and facilitate community events to enhance client and community knowledge, improve client access, and provide cultural sensitivity training

Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)

Reports all unsafe conditions, hazards or practices, accidents and incidents by the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation

Performs other job/branch‑related duties as required

Qualifications

College Diploma (1 or 2 year)

1 to 3 years of experience

Client service experience





Demonstrated social services/community support experience

Experience dealing with confidential information

Experience working in coordinating and delivering community‑based programs or projects

Strong desire to act in the service of the Métis Citizens, to advance and uphold Métis rights and culture

A high degree of technology literacy and proficiency in standard office equipment

Advanced communications skills

Organization skills and time/priority management

Highly detail-oriented

Demonstrated ability to problem‑solve, demonstrate sound judgement, and make decisions independently within set processes and procedures

Demonstrated ability to work alone/independently with minimal supervision

AODA Statement The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in valuable standing.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS).

Gravenhurst, Unit A – 385 Bethune Drive North, Gravenhurst, Ontario, Canada,

Ottawa (Outreach Office), Suite 400 – 214 Montreal Road, Ottawa, Ontario, Canada,

Napanee, Unit 4A – 113 Richmond Boulevard, Napanee, Ontario, Canada,

Peterborough, Suite 102 – 1054 Monaghan Road, Peterborough, Ontario, Canada,

Blind River, 10C Hanes Ave, Blind River, Ontario, Canada,

Kingston, 61 Hyperion Court, Kingston, Ontario, Canada

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📌 001 - Student Support Officer (Winnipeg)
🏢 Metis Nation of Ontario
📍 Winnipeg