Consultant, Business Systems Analysis, supporting a portfolio of critical platforms across payment rails, fraud controls, commercial account ledger capabilities, real-time payments, and other core commercial banking and mainframe-based applications. In this role, you will lead business and systems analysis activities across strategic initiatives and operational priorities, ensuring business needs are translated into clear, actionable, and delivery-ready requirements. You will work closely with business, operations, product, technology, and risk stakeholders, serving as a key liaison between partners and delivery teams.

To successfully perform the work, you’ll be on-site full-time. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

Strategic

Advisory and Stakeholder Partnership – Be the strategic voice on agile teams by advising delivery teams and business leaders on scope, priorities, risks, and solution considerations. Build strong relationships across business, product, operations, technology, risk, SMEs, and working group members to drive alignment, informed decisions, and successful outcomes.

Requirements and Systems Analysis – Work closely with business partners, Product Owners, SMEs, and stakeholders to gather, analyze, and document complex business, functional, integration, data, and non-functional requirements. Facilitate sessions and workshops to elicit requirements from high-level features and capabilities, and translate them into clear artifacts such as user stories, acceptance criteria, process flows, data flows, and traceability documentation.

Solution





Design and Delivery Support – Support and influence solution design discussions to ensure solutions are client-focused, aligned to business needs, and compliant with technology standards, quality expectations, and control requirements. Prepare and validate solution design documentation, clarify scope, assess impacts and dependencies, and where applicable perform detailed analysis of vendor solutions against business requirements and technology standards. We require 8 years of experience in Business Systems Analysis in Agile, Waterfall, and hybrid/delivery-focused environments, preferably within banking, payments, financial services, or a financial institution.

You have strong technical and domain knowledge across complex enterprise applications, integrations, APIs, messaging, batch processing, and preferably mainframe-based platforms, with knowledge of payments domain standards including ISO 20022, real-time payments, fraud/risk controls, and resiliency. You are skilled in business analysis practices, including requirements elicitation, workshops, documentation analysis, process modelling, process flow documentation, user stories, acceptance criteria, traceability, and the ability to review and support testing activities using industry-standard tools. You are comfortable using test management tools and platforms, including JIRA, Confluence, Visio, SQL, MS Office, AI-enabled productivity tools,



and other collaboration and analysis technologies to support delivery quality and efficiency.

You find meaning in relationships and surround yourself with a diverse network of partners. Bachelor’s degree or equivalent in Computer Science or Technical discipline. We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. a paid day off dedicated for you to use to invest in your growth and development. *Agile Methodology, Analytical Thinking, Atlassian Confluence, Business Analysis, Communication, Facilitation, In-Depth Analysis, JIRA Tool, Payment Handling, Scrum Methodology, Teamwork, Technical Knowledge You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). We use artificial intelligence tools during the recruitment process. At CIBC, we are in business to help our clients, employees and shareholders achieve what is key to them.

Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Working with CIBC makes you a part of a work environment committed to our clients, employees, and communities - a place where you can excel. Every day, our 48,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us. #

📌 Senior Consultant, Business Systems Analysis (Toronto)
🏢 Canadian Imperial Bank of Commerce
📍 Toronto