- Manage BI report/dashboard requests, support BI tool upgrades, and provide data analysis support to projects and other Business Analysts

- Support automation and AI requests from internal analysts and business partners, including use-case assessment, tool selection, and business case evaluation

- Coach internal Business Analysts and help develop their capabilities in BI, automation, and AI

- Gather, analyze, and document business unit needs

- Facilitate workshops to capture, clarify, and prioritize requirements

- Translate business needs into functional requirements and contribute to solution design

- Map current and future processes (AS-IS / TO-BE)

- Produce required artifacts such as URS and FS

- Ensure quality, completeness, and traceability of requirements through the solution lifecycle

- Support project intake, impact analysis, and prioritization

- Collaborate with architects and IT teams on technology alignment

- Participate in demand management, functional solution design, and validation activities including testing and UAT

- Ensure requirements account for regulatory, compliance, quality, and information security needs

- Support training, change management, and communication activities to drive solution adoption

Requirements

- Bachelor's degree related to Information Technology or equivalent experience

- 7 to 10 years of IT experience, preferably in a regulated and/or manufacturing industry

- Proven experience in business analysis, including eliciting, understanding, and verifying business requirements in complex technology environments

- Leadership experience managing business and commercial stakeholders, with a strong track record of value-driven delivery aligned to business strategy





- Knowledge of regulatory/GxP requirements and their application to requirements analysis, documentation, and validation

- Working knowledge of major enterprise systems including ERP, CRM, SCM, MES, QMS, LIMS, HRIS, and BI

- Working knowledge of the SAP technology environment

- Robust analytical and problem-solving skills

- Experience with change management involving business processes and organizational change

- Bilingual proficiency in French and English, spoken and written, required

- Prior experience coaching or mentoring junior Business Analysts is nice-to-have

- Hands-on exposure to BI tool upgrades and dashboarding platforms is nice-to-have

- Experience assessing automation and AI use cases, including tool selection and business case development, is nice-to-have

Core Competencies

Demonstrates expertise in Business Analysis, including requirements elicitation and documentation, with a strong focus on regulatory compliance and quality assurance. Proficient in managing BI tools, automation, and AI initiatives while facilitating stakeholder collaboration and solution adoption.

Highest-signal resume keywords

- Business Analysis

- Regulatory Compliance

- BI Tool Management

- Change Management

- Stakeholder Leadership

ATS Optimization Keywords

Hard Skills

- Requirements Elicitation

- Data Analysis

- Process Mapping

- Solution Design

- Impact Analysis

- Validation Activities

- Automation Assessment

- AI Use Case Development

- Dashboarding

- Documentation

Soft Skills

- Coaching

- Problem-Solving

- Collaboration

- Facilitation

- Communication

Industry Keywords

- GxP Requirements

- Regulated Industry

- Manufacturing Industry

- Information Security

- Quality Assurance

Tools & Technologies

- ERP

- CRM

- SCM

- MES

- QMS

- LIMS

- HRIS

- SAP

- BI Tools

- Dashboard Platforms

📌 Senior IT Business Analyst (Montreal)
🏢 Jobtailor
📍 Montreal