Job Summary The Senior Manager, IT – Manufacturing leads end-to-end delivery of technology programs and projects that enable and optimize manufacturing operations within the global Production Execution Capability. This role partners closely with Plant Operations, and IT product/service teams to deliver scalable, compliant solutions across manufacturing sites. The position is accountable for project governance, project delivery performance (scope/schedule/cost), vendor execution, and successful adoption of solutions under manufacturing capabilities as well as being a full stack application owner.

This role requires exceptional leadership and communication, with a focus on enhancing/improving project & service delivery, operational excellence and reliability, and ensuring cybersecurity compliance.

Key Responsibilities

- Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
- Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
- Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
- Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
- Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
- Maintain appropriate documentation, testing evidence, and operational handover artifacts.
- Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
- Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.




- Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
- Align global and site stakeholders on priorities, sequencing, and operational impacts.

Required Qualifications

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management
- Demonstrated experience delivering solutions in manufacturing environments (discrete, process, or regulated manufacturing).
- Strong knowledge of manufacturing systems and integration patterns (including integration to shop floor and integration to ERP.
- Proven track record managing complex cross-functional stakeholders, vendors, and multi-site deployments.
- Expertise in project delivery methods (waterfall/hybrid/agile), governance, resource and financial management.
- Proven experience in a global manufacturing environment with on premise and cloud environments

Working Conditions / Travel

- Ability to travel to manufacturing sites as needed (typically 20–30%, depending on project phase).
- Occasional off-hours support during cutovers or critical production windows and incidents

What We Offer

- Competitive salary and benefits package.
- Opportunity to work with a leading food and beverage company.
- Collaborative, agile and energetic work environment.
- Professional development opportunities.
- Recognition and reward for outstanding performance.

If you are a motivated and experienced IT professional looking for a new challenge, please submit your application, including your resume and cover letter, to [insert contact information].

Location(s)

Amsterdam

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.

📌 Senior Manager, IT – Manufacturing Capabilities (Toronto)
🏢 Kraft Heinz
📍 Toronto