Join Gore Mutual as a Casualty Claims Team Leader to oversee high-quality claims service. Lead a talented team and manage complex claims effectively in a hybrid work setting.
In this critical role, you will direct a team of 6-8 claims professionals, focusing on technical guidance, performance development, and operational excellence. Your leadership will promote collaboration and ensure compliance with industry regulations while achieving superior claims outcomes. Successful management of escalated claims and adherence to service standards are central to this position.
Key Responsibilities:
• Develop and coach claims professionals for excellence
• Distribute workflow to meet service commitments
• Resolve escalated claims and complex issues effectively




• Conduct quality assurance and compliance checks
• Participate in casualty project developments
Requirements:
• 10+ years of experience in senior casualty claims handling
• Leadership experience in a mentoring capacity
• Proficient in claims negotiation and evaluation
• Comprehensive knowledge of insurance policies and tort law
• Solid decision-making and communication skills
Make a significant impact in claims management as part of Gore Mutual's legacy.
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📌 Gore Mutual Casualty Claims Leadership (Cambridge)
🏢 Gore Mutual Insurance
📍 Cambridge