We’re hiring a Product Manager to lead our Order Management Systems platform, with a focus on ensuring orders flow accurately and reliably from capture through financial settlement, while powering the internal tools and event streams that the rest of the business depends on. As a Product Manager for our Order Management Systems team you will sit at the intersection of: Own the OMS platform end to end the financial aggregation layer feeding NetSuite settlement and accounting, the internal order management tools used by ops teammates, and the event producers that notify downstream teams of completed transactions and orders. Define and own platform SLAs order throughput, event delivery latency, settlement accuracy, and reconciliation completeness and hold the team accountable to them as if internal customers were paying customers.

Ensure data quality and reliability across the transactional layer, including idempotency, reconciliation, event replay, and recovery from upstream or downstream failure. Translate complex transactional flows spanning order capture, settlement, and event distribution into actionable insights that drive product prioritization and unblock internal customers. Guide product strategy by evaluating and clearly communicating critical trade-offs between system complexity, time‑to‑market, and operational or financial risk (e.g., Set own and defend the 6–12 month roadmap across Order Management, ERP/Settlement integration, and Event Orchestration. 6+ years Product Management experience, ideally including time on a platform, financial systems, or order management product area.



~ Auto-tech industry experience is a plus. ~ Experience owning order management, financial settlement, or transactional platform product areas, including ERP integration (NetSuite a strong plus), event‑driven architectures, and internal operations tooling. ~ Robust understanding of transactional system hygiene, including idempotency, reconciliation, event delivery semantics (at‑least‑once vs. exactly‑once), data lineage, and the processes required to maintain trusted, auditable financial and operational data flows. ~ Proven track record of leading the end-to-end delivery of complex, technical platform products, from ideation through to launch and iteration, consistently driving measurable business impact for internal customers (Finance, Ops, downstream product teams). ~ Ability to drive product strategy by translating complex transactional and financial flows into actionable insights, which requires a strong quantitative toolkit including hands‑on proficiency in SQL, structured rollout and validation design, and a deep understanding of platform metrics architecture (throughput, latency, error rates, reconciliation accuracy). ~ Experience working cross‑functionally with engineering teams and with non‑engineering internal customers such as Finance and Operations. ~ Agile experience and release planning prioritization skills. ~ Presentation skills – Ability to simplify complex transactional systems and financial flows for non‑technical stakeholders. ~ Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Finance, Information Systems, or similar).

📌 Senior Product Manager, Order Management Systems (Toronto)
🏢 BetterCloud
📍 Toronto