Owen Sound, 1198 – 2nd Avenue East, Owen Sound, Ontario, Canada •

Napanee, Unit 4A – 113 Richmond Boulevard, Napanee, Ontario, Canada •

Ottawa (Outreach Office), Suite 400 – 214 Montreal Road, Ottawa, Ontario, Canada •

London, Unit 19 - 1100 Dearness Drive, London, Ontario, Canada •

Blind River, 10C Hanes Ave, Blind River, Ontario, Canada •

Kingston, 61 Hyperion Court, Kingston, Ontario, Canada •

Job Description Posted Friday, August 7, 2026 at 4:00 AM | Expires Saturday, August 22, 2026 at 3:59 AM

Position Details: New position

Location: Any MNO office across Ontario

MNO’s culture is at our core

The MNO workplace culture is full of potential ready to be unlocked. As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. What that really means is there is a place for almost everyone under the MNO employer umbrella. We recognize people are different, and that is our source of strength. We bring opinions together, welcome healthy conflict, and look to always find answers, not problems.

Comprehensive employer-paid health benefits and pension plan

Generous vacation allotment starting at 15 day's for regular employees and 20 day's for management

Annual paid two-week holiday closure in December

16 paid public and employer holidays

15 paid health & wellness days

Challenging, multi-disciplinary work environment that fosters learning and professional development

Substantial educational incentive to promote personal and professional growth

An opportunity to make a direct or indirect impact on the lives of the Métis Peoples across the Province

Other perks

Employee Assistance Plan

Health care spending account

Bell Mobility's exclusive partner program

Dell member purchase program

About the role The Supervisor, Mental Wellness, provides leadership, oversight, and coordination for the Mental Health and Addictions Program within the Métis Nation of Ontario's Mental Wellness Program. This role directly contributes to advancing the MNO's Prime Purpose by ensuring that Métis citizens have access to culturally grounded, wholistic, and responsive mental wellness services. The Supervisor oversees program operations, supports employees throughout the full employment lifecycle, maintains compliance with policies, legislation, funder agreements, and promotes quality client care rooted in Métis traditions.

This role manages clinical service standards, leads policy and process development, facilitates quality assurance, and builds robust relationships with internal teams, external providers, community stakeholders, and funders. Through this work, the Supervisor advances self-determination, community wellness, and Métis cultural identity by supporting integrated mental wellness programming that reflects Métis values, history, and the unique needs of Métis communities.

What you will be doing

Leads the Mental Wellness team by providing day-to-day leadership, coaching, mentorship, and oversight to ensure safe, culturally appropriate service delivery.

Manages full employee lifecycle processes including recruitment,



interviews, reference checks, hiring, onboarding, offboarding, probation reviews, performance appraisals, and professional development.

Administers progressive discipline processes (SPIP, CPIP, verbal and written warnings) in consultation with HR and program leadership.

Conducts regular file reviews to ensure documentation quality, audit readiness, adherence to program policies, privacy legislation, and quality assurance standards.

Coordinates equitable workload distribution, caseload assignments, service coverage, and staff scheduling.

Develops and maintains program policies, procedures, processes, and documentation standards aligned with legislation and best practice.

Approves service plans, client file closures, advocacy letters, and manages escalated client care needs.

Collaborates with external partners, funders, health professionals, and community agencies to strengthen integrated service delivery.

Provides oversight for program approvals and client purchases.

Prepares program reports, briefing notes, funder reports, and evaluation submissions.

Represents the Mental Wellness Program in stakeholder meetings, community forums, funder presentations, and advocacy tables as assigned.

Participates in program strategic planning, external evaluations, and continuous quality improvement processes.

Provides appropriate oversight as required by relevant legislation including the Employment Standards Act, Occupational Health and Safety Act, Workplace Safety and Insurance Act (WSIB), Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act (AODA), etc.

Promotes the values of the organization within the workplace and in the community by demonstrating positive and professional relationships with others (employees, citizens, council, volunteers, advocates, etc.)

Reports all unsafe conditions, hazards or practices, accidents and incidents in accordance with the Occupational Health and Safety Act and adheres to all Health and Safety requirements within the MNO’s policies and procedures and provincial legislation.

Performs other job/branch-related duties as required.

Qualifications

University Degree in Social Work, Psychology, or mental and addictions health-related field is required

1-3 years of experience supervisory experience in mental health, addictions, Indigenous health, or community-based service delivery.

3-5 additional years working within the mental health field

Demonstrated experience directly managing teams, recruitment, performance management, coaching, and overseeing client care standards.

Experience integrating trauma-informed approaches into their work

Demonstrated experience dealing with personal and confidential information and issues in a mature, tactful, and diplomatic manner

Strong desire to act in the service of the Métis Citizens, to advance and uphold rights and culture

Advanced applied knowledge of mental health, addiction service delivery,



clinical supervision, and case management best practices.

Knowledge of Métis culture, identity, community-based wellness models, and culturally grounded service delivery.

Knowledge of trauma informed approaches

Expertise in human resource leadership including coaching, supervision, conflict resolution, and progressive discipline.

Knowledge of Ontario’s mental health and addictions service systems, legislation, service pathways, and care coordination.

Knowledge of case management models, care coordination, advocacy, and program development.

Knowledge of privacy legislation, risk management, documentation standards, and quality assurance practices.

Strong organizational, administrative, analytical thinking, and problem-solving capabilities.

Excellent verbal, written, and presentation communication skills.

Collaborative leadership style with the ability to engage diverse staff, partners, and stakeholders

Proficiency in program development, continuous quality improvement, evaluation, and policy implementation.

Valid G-class license and access to a reliable vehicle

Willing and able to travel for training and to meet program objectives

Willing and able to occasionally work hours outside of the regular Monday-Friday, 8:30am – 4:30pm schedule.

Preferred

Crisis Prevention Intervention (CPI) certification.

Mental Health First Aid certification.

Knowledge of privacy legislation (PHIPA).

Completion of supervisory or leadership course or certificate

Assets

Demonstrated ability to manage project deliverables using project management software or other processes

Experience developing clinical program policies, procedures, and continuous quality improvement processes.

Experience leading external evaluations, accreditations, or funder audits.

Experience participating in collaborative community-based mental health or Indigenous service networks.

Proficiency in project management systems or electronic quality assurance tools.

Registration with a clinical College

AODA Statement The Métis Nation of Ontario commits to providing accommodation as required by the Ontario Human Rights Act, unless to do so would cause undue hardship. Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. The Métis Nation of Ontario will work cooperatively and in the spirit of respect with all partners in the accommodation process. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.

Please email human resources if you require an accommodation during the hiring process.

Special Services Organization The Métis Nation of Ontario is a special services organization. All applicants are encouraged to apply. Preference may be given to qualified applicants who meet the requirements for MNO Citizenship as per the MNO Bylaws and who are in good standing.

Napanee, Unit 4A – 113 Richmond Boulevard, Napanee, Ontario, Canada,

Ottawa (Outreach Office), Suite 400 – 214 Montreal Road, Ottawa, Ontario, Canada,

Gravenhurst, Unit A – 385 Bethune Drive North, Gravenhurst, Ontario, Canada,

Blind River, 10C Hanes Ave, Blind River, Ontario, Canada,

Kingston, 61 Hyperion Court, Kingston, Ontario, Canada,

#J-18808-Ljbffr

📌 Supervisor, Mental Wellness (Winnipeg)
🏢 Metis Nation of Ontario
📍 Winnipeg