Empower your career with the City of London as a Client Service Representative. This full time role leverages your customer service skills to support the community and ensure access to vital programs.
In this position, you'll provide a wide range of customer service functions, including client screening and appointment management within the Housing Stability Services division. You'll play a key role in connecting community members to applicable services while employing strong organizational abilities to manage inquiries and documentation.
Key Responsibilities:
• Assist clients in navigating available programs and services
• Handle client scheduling and verify arrivals efficiently
• Provide accurate information and referrals via phone or in-person




• Transcribe agency invoices into database systems
• Support clerical tasks and maintain office records
Requirements:
• Certification in office administration or human services
• Minimum of six months of public-facing service experience
• Computer proficiency in office applications
• Ability to work effectively with diverse populations
• Must complete a Criminal Record Check
Utilize your skills to foster positive change in the community with the City of London.
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📌 Client Service Representative at the City of London
🏢 City of London
📍 London