Cognizant seeks a Network Patching Tower Lead to manage firmware upgrades and security patches during Canada hours. You will ensure zero outages while handling a vast network of over 147,000 devices.

In this onshore role, you will serve as the primary liaison with client NetOps/L2/L3, coordinating maintenance windows and managing compliance reporting. You’ll leverage your expert Cisco skills to execute IOS/IOS-XE/NX-OS firmware upgrades while directing offshore SMEs. Your deep understanding of network redundancy will be critical for successful operations.

Key Responsibilities:



• Plan and execute firmware upgrades on Cisco and Juniper devices • Design redundancy-aware patching sequences with failover protocols • Coordinate change windows with NOC and client NetOps • Maintain device EOL/EOS tracking and update asset records • Perform RCA for failed upgrades and execute rollbacks

Requirements: • CCNP Enterprise or CCNP Data Centre certification required • ITIL 4 Foundation certification required • Experience with Cisco IOS, NX-OS, Juniper Junos • Knowledge of BGP, OSPF, HSRP protocols • Solid understanding of security vulnerabilities and patching strategies

Utilize your Cisco expertise to ensure flawless network operations and security upgrades at Cognizant. #J-18808-Ljbffr

📌 Network Patching Lead at Cognizant (Winnipeg)
🏢 Cognizant
📍 Winnipeg