Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary
Director, Credit Risk Policy

Overview
This role provides senior, independent Second Line of Defense oversight of credit risk across the Global portfolio. The Director is accountable for supporting the SVP Credit Risk to oversee credit risk governance, specifically on credit policy, standards and guidance, developing credit risk portfolio management information, key credit risk indicators, regulatory compliance, and oversight of first line credit risk management frameworks. The role supports and will represent Credit Risk function at regulator, committee, and senior stakeholder forums, ensuring alignment with global Credit Risk standards.

Role & Responsibilities
Credit Risk Governance & Oversight

Provide independent Second Line oversight of credit risk across the global portfolio

Lead development and maintenance of the second line of defense Credit Risk Policy, standards and guidelines, e.g., Underwriting standards, collateral standards, etc

Oversight of first line of defense adherence to risk appetite, policies, standards and guidelines

Support SVP on challenges to and approval of material policy exceptions

Risk Rating Framework, Methodology & Credit Risk Systems

Work with SVP, Credit Risk to ensure requirements in Credit Risk Policy and Standards are implemented within the Credit Risk Systems and tools

Portfolio & Risk Appetite Oversight

Provide oversight of portfolio performance, concentrations, and emerging risks

Coordinate the management and enhancement of second line management reporting, key risk indicators and portfolio oversight through CRMS/Power BI

Monitor portfolio metrics against approved risk appetite and tolerance levels





Perform periodic QA over Underwritings performed by 1LoD Customer Risk Management function

Ensure timely escalation of material risk deterioration and forward-looking risk concerns

Regulatory & Stakeholder Engagement

As appropriate, lead Credit Risk engagement during regulatory reviews, examinations, and audits

Partner with senior stakeholders across Business, Finance, Compliance, and Risk

Leadership & Strategic Contribution

Provide leadership and direction within the Credit Risk function

Contribute to global and regional credit risk initiatives and framework enhancements

Support development of credit risk talent through mentoring and professional guidance

Decision Making Authority

Authority to review and challenge first line credit risk decisions, underwriting, procedures risk acceptance, open risk management

Recommend approval or escalation of policy exceptions and KRI risk appetite breaches

Recommendation on enhancements to credit risk policy, standards and guidelines.

Recommendation on enhancements to credit risk systems and management reporting

All About You

Advanced credit risk management expertise across financial institutions and/or corporate portfolios, in particular the enhancement of credit risk policy, standards and guidance

Strong knowledge of credit risk management systems, management information, rating systems and control frameworks. Use of AI in credit risk management.

Valuable understanding of Expected Loss frameworks including PD, LGD, EAD and stress testing

Executive-level communication and stakeholder management skills

Strong strategic and commercial mindset

Deep analytical and data-driven decision-making capability

Solid understanding of regulatory frameworks

Ability to balance growth and risk

Proven experience in banking, payments, fintech, risk management

Proven experience in credit risk strategy, portfolio management, analytics





Experience operating across global or regional markets

Experience engaging regulators and governance forums

Proven ability to influence in a matrix organization

Comfortable operating in ambiguity and driving change

Strong stakeholder management

Demonstrated inclusive leadership style

Acts as a role model for risk culture, governance discipline, and ethical decision-making

Exercises independent judgement while constructively challenging the First Line

Demonstrates accountability, resilience, and sound professional judgement

Education & Qualifications

Bachelor’s degree required

Relevant certifications (CFA, FRM, etc.)

Desirable, advanced degree preferred (MBA, MSc, etc.)

Mastercard is a merit-based, inclusive, equal prospect employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact [email protected] and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges
Toronto, Canada: $138,000 - $221,000 CAD

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📌 Director, Credit Risk Policy (Ontario)
🏢 Mastercard
📍 Ontario