Support store leadership in delivering an exceptional customer experience across all departments.
Ensure customer service standards and operational expectations are consistently executed throughout the store.
Support omni-channel initiatives, including eCommerce fulfillment and in-store digital sales support.
Assist in driving customer acquisition and retention through loyalty and credit programs.
Resolve customer concerns professionally while maintaining a positive shopping environment.
Maintain a visible and active presence on the sales floor, coaching teams in real time and driving engagement.
Support execution of visual merchandising, pricing integrity, promotional setups, and operational standards.
Assist with weekly pricing updates, merchandising programs, and promotional execution with a high level of accuracy.
Maintain inventory control standards and support annual inventory preparation and execution.
Ensure compliance with company policies related to loss prevention, cash handling, audits, and health & safety.
Assist in creating effective store schedules that support business needs and customer traffic patterns.
Monitor store performance metrics and support operational action plans that drive financial performance.
Support recruitment, onboarding, coaching, and development of retail team members.
Provide continuous coaching,



mentoring, and performance feedback to frontline employees.
Support performance management, succession planning, and ongoing development conversations.
Foster a positive, inclusive, and motivating work environment built around accountability and teamwork.
Lead by example through professionalism, energy, and a strong customer-first mindset.
Requirements 2–5 years of progressive retail leadership experience within a big-box, apparel, footwear, or high-volume retail environment.
Proven ability to coach, mentor, and develop retail teams.
Strong operational, organizational, and time-management skills.
Experience supporting merchandising and promotional execution within a fast-paced retail setting.
Strong communication and interpersonal skills.
Demonstrated ability to support sales performance and operational results.
High energy, strong leadership presence, and a hands-on management style.
Comfortable working within a fast‑paced, customer‑focused retail environment.
Corporate Culture Competitive compensation package
Performance-based incentive opportunities
Reliable and growing Canadian retail organization
Supportive leadership environment focused on growth and development

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📌 Assistant Store Manager (British Columbia)
🏢 JRoss Recruiters
📍 British Columbia