About HighspotHighspot is pioneering the category that is fundamentally changing the way companies increase sales productivity. On a mission to transform the way millions of people work with sales enablement, Highspot is committed to building breakthrough software with a spark of magic. We believe a great place to work is about more than the work – it’s about what the company stands for, and how it authentically represents its values in the real world. To this end, we have put intentional focus on creating equitable workspaces for each of our employees. Our goal is to create a culture where everyone feels a deep sense of belonging and is empowered to be an agent of change, with the ability to transform themselves, their workplace, and their world."Highspot is hiring for a role that supports Product & Engineering in delivering complex, customized SaaS solutions. We are seeking a highly organized and detail-oriented Technical Program Manager to join our Product & Engineering organization. This is a high-impact role operating at the intersection of product development and commercial delivery.About The RoleWe are seeking a highly organized and detail-oriented Technical Program Manager to join our Product & Engineering organization. This is a high-impact role operating at the intersection of product development and commercial delivery.What You'll DoIn this role, you will divide your focus between two core pillars:Complex Solution Delivery: Lead Custom Delivery Projects by building and executing detailed project plans for the delivery of custom software solutions to strategic B2B customers. You will own the "how" and "when" of getting these solutions designed, approved, and into the customer's hands.Commercial & Client Alignment: Act as the primary technical liaison for our GTM and Customer Success teams.



Bring a customer mindset to the engineering floor, ensuring our technical execution aligns with client commitments. Facilitate internal Product & Engineering discussions and the development of scalable solutions for all customers.Risk Management: Spot scope-creep and delivery risks early; use attention to detailto ensure custom requirements don’t derail the broader product roadmap.Product Program Management: Drive the SDLC/PDLC by partnering with Product Managers and Engineering leads to manage the full software development lifecycle. Ensure a predictable delivery cadence for core features.GTM Readiness: Ensure Sales, Support, and Marketing are fully enabled and ready for new launches, connecting code-complete with customer-ready delivery.Cross-Functional Orchestration: Facilitate rituals that keep teams moving (planning, retrospectives, dependency management) and translate ambitious product goals into actionable plans.Your BackgroundB2B SaaS Delivery: Proven experience in a B2B SaaS environment, specifically regarding solution delivery for enterprise clients.SDLC Mastery: Deep understanding of the SaaS software SDLC/PDLC and how to optimize that process.Customer-Facing Experience: Experience in a customer-facing role, comfortable navigating the commercial side of the business and working with GTM teams.Project Planning Expert: Experience building project plans for the delivery of custom software solutions,



not just tracking tickets.Organizational Rigor: Highly organized with extreme attention to detail and the ability to manage complex dependencies.Communication: Ability to translate technical constraints to non-technical stakeholders and commercial realities to engineering teams.Base salary range: $146,000 - $178,000 CADEmployees are eligible to receive stock options and may also receive other forms of compensation. The above represents total expected compensation for this role. Actual compensation will depend on various job-related factors, including location, experience, and job qualifications.BenefitsComprehensive medical, dental, vision, disability, and life benefitsGroup Retirement Savings Plan (RRSP) and matching employer contributions (DPSP) with immediate vestingFlexible PTOGenerous Holiday Schedule + 5 Days for Annual Holiday WeekQuarterly Recharge Fridays (paid days off for mental health recharge)Flexible work schedulesAccess to Coaches and Therapists through Modern Health2 Volunteer days per yearMonthly transportation allowance for employees that work in our Vancouver Hub locationEqual Chance StatementWe are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of any grounds protected by applicable human rights legislation, which may include age, ancestry, citizenship, color, ethnicity, family status, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disabilities, political belief, race, religion, or sexual orientation.Did you read the requirements as a checklist and not tick every box? Don’t rule yourself out! If this role resonates with you, hit the ‘apply’ button.#J-18808-Ljbffr

📌 Technical Program Manager, Solution Delivery - C$146,000 - C$178,000 A Year (Toronto)
🏢 Highspot
📍 Toronto