Level 2 System Administrators are strong in all the most common and popular networking technologies. In addition to strong technical aptitudes, backed by at least 2 years of in the trenches experience, you should be prompt, polite and know the importance of communicating with clients and colleagues in a professional manner. The pace and demands in this environment are usually much greater than an "in-house" position. You should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange/Office 365, VPN's, firewalls, backup systems and more.
Position Responsibilities:
Configuration and deployment of new computers
Documentation of Client Networks
Small Projects
Installation of client software
Adding email to a client’s phone
Assist Sr. Technicians on Larger projects
Configuration, installation and troubleshooting Microsoft Office
Understanding of and ability to install computer hardware such as RAM
Configuring and troubleshooting Microsoft server and desktop operating systems
Administration, including add/remove users and groups, configure file permissions, check event logs, configure and restore from backup
Administration of enterprise e-mail application, including add/remove users and group, configure folder permissions if applicable, forward mail to other accounts, and add aliases
Takes ownership of tasks and follows through to ensure complete resolution
Takes a personal interest in, and responsibility for, quality of work they perform or are associated with
Ability to pay close attention to detail while performing technically detailed tasks
Ability to deal effectively with stressful situations




Ability and willingness to recognize when it is necessary to ask for technical expertise from others without unnecessarily burdening other team members
Understands that the success of individuals is measured by the success of their teams
Ability to quickly learn recent technologies through the use of self-study materials and intuition
Ability to articulate technical information clearly and simply to non-technical people
Enjoys helping people to the extent that no problem is considered mundane, no matter how simple the solution
Is self-motivated and can be self-directed when necessary
Enjoys sharing information, supporting others, and working on a team to achieve team goals
Knowledge, Skills, and Abilities:
Experience required with Windows desktop and server operating systems
Understanding of TCP/IP and troubleshooting Internet connectivity
Experience with routers, firewalls and wireless access points
Understanding of the relationship between switches, hubs, patch panels and connecting nodes to a network
Understanding of DHCP and DNS services
Credentials and Working Experience:
You will have a minimum of two to four years work experience in IT, preferably in a helpdesk role
Minimum of 2 – 4 years experience with Windows server and desktop operating systems
Minimum of 2 – 4 years experience – Cisco Switching, VLAN, Routing, Firewalling Support
Minimum of 2 - 4 years experience - Server Hardware Support
Minimum of 2 – 4 years experience - Data Backup and Recovery Support, Corporate Antivirus Support, VPN Connectivity Support
Required:
Must have a valid Full G Canadian driver’s license
Must have a roadworthy car
Ability to work occasional evening and weekends

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📌 Systems Administrator (Level 2) (Quebec City)
🏢 RevNet
📍 Quebec City