Location Calgary, Alberta, Canada Category Hospital Support Roles Job Id R-248303 Job Type Full timeVeterinary Reception, Client CareLocation: Calgary, ABCalgary North Animal Hospital & 24 Hour Emergency Serviceis currently recruiting for a customer service-focusedVeterinary Reception, Client Careto join our team.Thisfull-timeopportunity includes a range of responsibilities which directly contribute to the efficient and effective daily operation of the hospital. Your primary responsibility is to ensure our clients and their pets feel welcomed, expertly cared for and appreciated! Additional responsibilities and qualities required for this role are; Create a warm and welcoming environment for our patients and pet parentsAssisting veterinary staff with various tasks and treatments when requiredAbility to answer a multiline phone system and track and book appointments effectivelyPlacing outbound calls to pet parents for follow-up and future appointment bookingsRespond and manage email correspondence; clients, referring veterinarians & internal office messagesAdmitting and discharging pet patientsInvoicing/billing; creating estimates, obtaining pet owner confirmation and processing paymentsScheduling appointmentsExcellent customer service skills; a real aptitude for putting people at ease and creating a welcoming environmentStrong organizational skillsGeneral housekeeping duties; cleanliness of reception area, pet holding areas and common areasWillingness to learn more regarding veterinary services, updated medical office procedures and assisting the Veterinary staff with various tasks and treatmentsWhat VCA Canada OffersRRSP Employer 5 % Match Program – saving for your future just got easier!VCA Canada RRSP Student Loan - Ask us more!A caring culture of Wellness and Appreciation!Medical Library; 2000+ journals,



600+ textbooks, research, and more at your fingertips!Competitive wages and health/dental perks!Opportunity to apply for a Veterinary Technician/Technologist scholarship (annual process)Annual uniform allowanceExceptional career development: there is room to grow here!Referral Bonus RewardsOpportunities to give back to your community through VCA initiativesGenerous personal pet care discountsExtra perks like shopping discounts and cool wellness apps!Our StoryVCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.#J-18808-Ljbffr

📌 Veterinary Reception, Client Care, Calgary North Animal Hospital - $18 - $21.5 An Hour (Winnipeg)
🏢 Central Victoria Animal Hospital
📍 Winnipeg