Become an Access Services Assistant at the University of Guelph, where you'll connect library users with essential resources and experts. Engage in comprehensive patron support across multiple channels while working full-time temporarily.
This temporary full-time position focuses on serving students, faculty, and researchers seeking assistance in library services. Key skills include advanced digital fluency, customer service excellence, and problem-solving abilities. You'll collaborate with a dedicated team, provide instruction during service hours, and manage interlibrary loan requests to enhance user experience.
Key Responsibilities:
• Provide patron services and library resource instruction
• Manage Resource Sharing and Interlibrary Loan services
• Collaborate in team meetings and assist student staff training




• Troubleshoot technology access issues for library users
• Maintain confidentiality and privacy for all library patrons
Requirements:
• Two-year Library Technician Diploma or equivalent experience
• At least six months of relevant library experience
• Proficiency in library systems and e-learning technologies
• Outstanding communication and customer service skills
• Solid problem-solving and self-motivation abilities
Drive user engagement and access to resources while enhancing your library support skills at the University of Guelph.
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📌 Access Services Assistant at University of Guelph
🏢 Ontario University Athletics
📍 Guelph